AI agents are increasingly used today to automate complex enterprise tasks, ranging from customer service interactions to sophisticated data analysis and workflow management. Their importance lies in their ability to drive significant efficiency…
As businesses increasingly turn to AI-driven customer relationship management (CRM) solutions, safeguarding user interactions from harmful or inappropriate content becomes essential. Salesforce’s large language models (LLMs) are trained on vast datasets, which occasionally…
Generative AI (GenAI) technologies are increasingly integrated into every part of our daily workflow, from drafting emails to generating and fixing code with large language models (LLMs) and agents. Ensuring the safety and…
