Warren is a Product Manager on the Salesforce Commerce Cloud team, focused on Shopper Agentic Experiences. As Director, Product Management, for Commerce Cloud Agents, Warren is responsible for creating Agent capabilities and experiences that meet Shoppers in their discovery journey, reduce friction, and lead to increased conversion.
My expertise
Drawing on extensive experience in AI, Agents, and Customer engagement, Warren collaborates with engineering, customers, and developers to design and create engaging and innovative shopper experiences.
High-impact areas of your website (like your search bar and the content on your product detail pages) do major legwork to increase conversions for your business. The experiences shoppers have at these moments…
