The new competitive edge belongs to organizations that cultivate AI fluency, continuous learning, and the unique human judgment that forges unbreakable customer loyalty.
Customers don’t see your brand as a collection of separate channels; they see it as a single entity — and they want a cohesive experience no matter where they shop. In fact 83%…
New features in our April B2C Commerce release were designed to help you move faster, sell smarter, and build with confidence. We’re introducing agentic developer tools to reduce implementation timelines, merchandising upgrades to…
A look at new challenges in email marketing and tips on how to move forward
We’ve all been there: A shopper types “comfortable everyday sneakers” into a search bar and gets a 404 error or a random collection of dress shoes and backpacks. Traditional search is brittle —…
Every release cycle, our innovations focus on helping you solve real challenges that merchandisers and developers face day to day, from keeping product catalogs pristine to accelerating time to market. New features in…
The February ‘26 release from Agentforce Commerce introduces new innovations designed to remove hurdles and tedious, manual tasks for merchandisers and developers alike. From streamlined Page Designer workflows to a brand-new PWA Kit…
High-impact areas of your website (like your search bar and the content on your product detail pages) do major legwork to increase conversions for your business. The experiences shoppers have at these moments…
Let’s explore what Salesforce does, the ways it helps strengthen customer relationships, and how the world’s #1 agentic CRM helps businesses become agentic enterprises.
