B2B buyers now use an average of ten channels throughout their purchasing journey, according to McKinsey & Company, and they expect to switch between them seamlessly. Disconnected channels lead to messy handoffs between…
The June 2026 release is the largest, most impactful update yet for Agentforce Commerce. As agentic AI transforms business operations and consumer behaviors, we’re rolling out major innovations to help digital teams meet…
Running a digital storefront means juggling more than your shoppers ever see behind the scenes: managing product data, curating search results, configuring checkout, and more. This month’s release is designed to increase speed…
Let’s explore what Salesforce does, the ways it helps strengthen customer relationships, and how the world’s #1 agentic CRM helps businesses become agentic enterprises.
As businesses rush to adopt agentic commerce, development teams are typically up against one of two predicaments. Some struggle with commerce platforms they have outgrown. What was once an ‘easy’, lightweight solution has…