Claudia is the director of product marketing for Community Cloud and Salesforce CMS, the core of Salesforce's Digital Experience Platform. She's passionate about helping companies grow by building customer-centric digital experiences that not only inspire, but also deliver measurable returns. Connect with her on LinkedIn.
Jan 02, 2020 By Claudia Michon
Did you know that 80% of customers say the experience a company provides is as important as its products or services? The good news is digital leaders are investing in better experiences. But where can those leaders find the data required to increase personalization and reduce friction across... Read More