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Jennifer Hersom

Jennifer Hersom

Jennifer came to Salesforce 6 years ago after a career as a Salesforce Admin. She now works on the Service Cloud product marketing team, focusing on automation and artificial intelligence. As the daughter of a disabled mother, she is passionate about accessibility and empowering everyone to do the best work of their lives. Connect with her on LinkedIn.

Bitty & Beau’s Coffee

Dec 19, 2019 By

How Bitty & Beau’s Coffee Built an Inclusive Business

Customer Service, Service Cloud, Equality, Customer Experience, Business as a Platform for Change