Katie leads the Global Salesforce Capability and Industry Practice at Slalom, where she is focused on partnering with organizations to achieve business outcomes through horizontal and industry-based solutions. Katie and her team are committed to creating solutions that drive impactful customer/partner experiences and ensure that together, they accelerate their digital transformation. Connect with her on LinkedIn.
Sep 01, 2020 By Katie Dunlap
Information silos and poor data quality can — and often do — bedevil the delivery of topnotch customer experiences. Here's what to do about that... Read More