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Building the Future: How Trailblazers Worldwide Are Embracing AI with Salesforce

[Image: Maskot / Getty]

 As the year progresses, Salesforce’s Workforce Development (WFD) initiatives are gaining remarkable traction across the globe—unlocking opportunities for people from every walk of life to reimagine their careers. What begins as a single decision to learn something new often grows into a journey of gaining confidence, capability, and purpose.

Today, individuals at every stage—students stepping into the workforce, professionals seeking new direction, and experienced professionals embracing AI-driven roles—are discovering pathways they never thought possible. WFD programs, powered by our global network of 150+ Workforce Development Partners, bridge ambition with real-world readiness through immersive learning, hands-on projects, mentorship, and guided career pathways.

With the support of Trailhead, Salesforce’s interactive learning platform, and the strength of the Trailblazer Community, more than 120K learners gain practical expertise, earn industry-recognized certifications, and build the technical and AI skills needed in a rapidly evolving digital landscape. More than training, these programs equip individuals to innovate, lead, and create meaningful impact.

From career pivots to first jobs in tech, from upskilling journeys to AI exploration, people worldwide are stepping into new possibilities with clarity and confidence. Their experiences reflect the true power of WFD: transformation fueled by learning, supported by community, and realized through opportunity. Explore the stories ahead to see how these programs are changing lives, and shaping the future of our ecosystem, one Trailblazer at a time.

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Maxlei Marini: A Trailblazer Redefining What’s Possible with AI and Salesforce

For Maxlei Marini from Brazil, becoming an Agentblazer was more than a career move—it was the moment he chose to rewrite his future. Drawn by the power of AI, data, and the spirit of the Salesforce ecosystem, he found a community where innovation is fueled by purpose and learning becomes a shared journey. His first step came through the MinhaChance program, where a partnership between Salesforce and the Government of São Paulo opened a door he never imagined. 

Through Trailhead, Maxlei built his confidence one challenge at a time. Earning Salesforce Certifications like Platform Foundations, Platform Administrator, Platform App Builder, and Service Cloud Consultant transformed potential into possibility. These skills empowered him to lead a major digital transformation in the financial sector, integrating Sales, Service, CPQ, Field Service, Marketing, and MuleSoft to create faster workflows and better customer experiences. Inspired by the promise of trusted AI, he embraced the Agentblazer path, stepping into a world where intelligent automation meets human impact. 

But Maxlei’s greatest achievement is how he lifts others as he rises. He’s mentored over 1,000 learners, collaborating with Trailblazer Community Groups and MVPs, and helping new talent begin their own journeys. Today, he envisions a future where ethical, AI-powered solutions transform businesses and communities. Maxlei’s story shows that when passion meets opportunity, one person’s journey can inspire many, and create impact far beyond what they ever imagined.

Ryan Noel Bangras: From Classroom Learner to AI-Driven Trailblazer

For Ryan Noel Bangras from Singapore, discovering Salesforce was the moment he realized how technology could empower people just as much as it transforms businesses. Ryan was introduced to the platform through analytics courses at Ngee Ann Polytechnic and Singapore Management University and was immediately drawn to how powerful yet accessible Salesforce was. The platform was able to create a meaningful impact without custom code. 

Trailhead soon became his launchpad, where hands-on challenges, gamification, and a generous community helped him master both technical and soft skills. His curiosity led him to pursue certifications, including the Salesforce Certified Agentforce Specialist, which strengthened his understanding of prompt engineering, Data360 grounding, and AI in Agentforce Sales. This journey pushed him to attend his first major networking event, the Agentforce World Tour Singapore, where he experienced firsthand how organizations are already using AI to reshape work. As an intern at CapitaLand, Ryan applied his learning to develop automation that dramatically streamlined global user access management. He was able to reduce processing time from hours to minutes, proving how digital solutions can transform real business operations. 

Becoming an Agentblazer was a natural next step, driven by his belief that AI won’t replace people but will empower them to focus on more meaningful, creative work. With ambitions to drive digital transformation and give back, Ryan is building a career rooted in curiosity, resilience, and the desire to help others succeed. His message to students is simple: start small, stay curious, and embrace every opportunity, because even one badge can spark a journey that shapes your future—and that’s what it truly means to be a Trailblazer.

Lizi Wex: From Uncertainty to Empowered Agentblazer

For Lizi from Israel, beginning her Salesforce journey wasn’t just about learning new skills but about searching for a fresh professional direction. That turning point came during a period of career uncertainty, when she joined Salesforce WFD partner WebSchool. There she found structure, encouragement, and a community that believed in her.

From her early Trailhead badges to earning her Salesforce Platform Administrator Certification, Lizi approached learning with steady commitment. What inspired her most wasn’t just the technology, but the possibilities it unlocked. She saw how real business challenges could be transformed into meaningful, human-centered solutions. With every new skill, her confidence grew.

Her hard work led her to achieve Agentblazer Status, a milestone that strengthened her voice in the ecosystem. Lizi became an active contributor in the Salesforce Community, mentoring new learners, supporting local groups, and openly sharing her journey to help others find their footing.

She became known for her thoughtful, people-first approach—always asking how a process or automation could make life easier for those using it. That mindset earned trust and shaped her into a Salesforce professional who not only solves problems but uplifts others along the way. Her story shows that with support, determination, and a strong community, it’s never too late to start over and build a future you’re truly proud of.

Whether you choose to learn independently or alongside a community, WFD programs foster collaboration, problem-solving, and connection through the global Trailblazer Community.

Ready to Start Your Journey?

With Trailhead and our global WFD partners, you can build skills, earn certifications, and unlock new career paths. Explore the WFD partner directory to find a program that matches your goals.

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