Salesforce Data Cloud, the first real-time CRM, is turning your data into real-time customer magic. You might have witnessed how our AI research is powering intelligent experiences with Identity Resolution for Fuzzy Matching…
TLDR; We introduce the Salesforce CausalAI Library, an open source library for causal analysis of time series and tabular data. The Salesforce CausalAI Library aims to provide a one-stop solution to the various…
TL;DR: Text-to-image diffusion models are very adept at generating novel images from a text prompt, but current adaptations of these methods to image editing suffer from a lack of consistency and faithfulness to…
TL;DR: Slack is a powerful productivity tool that professionals and teams around the globe depend on to communicate and keep up with vital information at work, making async work efficient. However, with an…
TL;DR: We present BotSIM, a data-efficient end-to-end Bot SIMulation toolkit for evaluation, diagnosis, and improvement of commercial task-oriented dialogue (TOD) systems. BotSIM’s “generation-simulation-remediation” paradigm can accelerate the end-to-end bot evaluation and iteration process…
We introduce an automated method for evaluating the quality of AI-generated text by repurposing prior human evaluation data. The method is called Near-Negative Distinction.
Conference Overview Next week, the Thirty-sixth annual Conference on Neural Information Processing Systems (NeurIPS) will be held in New Orleans, Louisiana from Monday, November 28th, through Friday, December 9th. NeurIPS will include invited…
Background We live in a digital world where many of us depend on customer service to be at its best. Whether it’s calling about an order issue or needing help to activate an…
TL;DR: Applications are now open for the next cohort of Salesforce’s AI Residency Program. We invite researchers and engineers to join our 12-month training program, designed to help launch their careers while serving…
TL;DR: Deep reinforcement learning (RL), a powerful learning framework to train AI agents, can be slow as it requires repeated interaction with a simulation of the environment. Our original WarpDrive accelerates multi-agent deep…