AI From A to Z: The Generative AI Glossary for Business Leaders
Help everyone in your company understand key generative AI terms, and what they mean for your customer relationships. Fun fact: This article was (partially) written using generative AI.
AI
Featured Voices
Generative CRM — Here’s What It’ll Mean For Your Business
Generative AI is poised to reshape CRM across companies in the years to come. See how this buzzy new tech, when used with your CRM, can help your teams work more efficiently and create better customer experiences.
6 Easy Ways You Can Skill Up for AI
The skills that businesses need to put AI to work are lagging. But you can get the skills you need. Here’s how.
Bad Data is Like Junk Food for Your AI
While some of the most impactful AI tools for businesses are still being developed, your business can take these key steps now to get your data house in order.
3 Ways Generative AI Will Help Marketers Connect With Customers
Generative AI has the potential to change the way we work. Could it be the next step toward reshaping marketing, helping you focus more on customers?
Trail
Einstein GPT: Quick Look
Discover how generative AI and Einstein GPT are transforming the future of work.
Editors' Picks
3 Ways Generative AI Will Help Small Businesses Sell Smarter
How will this emerging technology empower sales teams in small- and medium-sized businesses? Our EVP and GM of Sales Cloud shares his thoughts.
How Will Generative AI Affect Sales Reps’ Jobs?
Imagine an assistant that handles your busywork so you can focus on what you do best: building relationships with your customers. That’s what sales ops expert Carol Liao tackles in this #Salesblazer Q&A.
3 Things Marketers Can Do Faster With Generative AI
Generative AI is transforming marketing, helping marketers be more efficient. Here’s how this technology can help you focus on innovation instead of getting bogged down with repetitive tasks.
Will Generative AI Be Used for Good? Kumail Nanjiani Says That’s Up to You
The acclaimed actor, comedian, and writer – who played a developer on “Silicon Valley” – called on companies to consider the ethical implications of AI. Here’s how you can do that.
This Company Saved Millions with AI – Here’s How
Schneider Electric has done what many companies have found difficult: get a return on an AI investment. Their approach can work for your generative AI plans.
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