After a decade focused on diapers, first steps, play dates, baseball, and hockey practice, stay-at-home mom Kristen Clay decided she was ready to take the leap back into the workforce.
Educate and entertain yourself with this collection of some of our best podcast episodes from the last 12 months curated by our own podcast team leader.
What does award-winning customer service look like? Empathy, mental health, and call de-escalation techniques are top of mind for service leaders as we celebrate the hardworking agents on the front lines.
Salesforce Chief Business Officer and CEO Chief of Staff Ebony Beckwith chats with two trailblazers on how they made a career change to tech and succeeded.