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As an insurance leader, do you know if you’re providing the customer experience that your policyholders and agents expect? Read our new report on recent industry trends to see if you're investing in the right initiatives to meet those expectations.
Businesses in all sectors are increasingly hiring Chief Growth Officers (CGOs) to helm expansion and growth initiatives. While there currently aren't many CGOs in retail yet, here's what retailers can do to boost their ecommerce.
Check out our 2018 holiday shopping report with analysis from over 500 million global consumers. Shoppers were ready to buy early, and retailers were ready to meet them across a variety of channels including social, mobile, and email.
Customer experience has become the deciding factor that determines whether or not a customer will do business with a company. Small businesses can capitalize on this new standard by putting customer success at the center of their business. Here are five ways to get started.