
Learn How To Create AI Responsibly
Remove bias from your data and algorithms to create ethical AI systems at your company.

Give Your Employees the Data Literacy Skills They Want
New research tells us that 80% of employees are more likely to stay at a company that offers data-skilling programs. Read the full report to get the details.

How the Healthcare Wizards at Humana Deliver Care 4X Faster
This Trailblazer in health insurance created ahead-of-the curve personailzed member experiences by bringing clinical and nonclinical data together securely.

How RBC Wealth Management Exceeded Client and Advisor Expectations
RBC Wealth Management consolidated 26 systems into one to exceed client and advisor expectations. Here's how they pulled it off.

How PayPal Unifies Teams and Systems for Better Customer Experiences
PayPal has spent several years advancing its product innovation and partnerships to better serve its customers. Here are six ways they use data to put customers first.

Learn: Increase Agent Productivity with Automation
Take the Agent Productivity trail collection to learn how Salesforce drives agent productivity with assisted service resources and tools.

Learn: Create a Self-Service Strategy
Take the Self-Service Strategy trail collection to learn how Salesforce builds its self-service strategy and how you can too.

Data is the Fuel Behind Thousands of Daily JetBlue Flights
With data at every turn, the airline is tackling customers' concerns, from in-flight experience to environmental emissions impact.

What Do All These Automation Terms Actually Mean? Get to Know the Lingo
Get to know the essential vocabulary around workflow automation, process automation, business automation, and hyperautomation.

Ready to Automate Your Workflows? Here’s Where to Start
How do you decide which workflows to automate? We'll show you.