Monica Langley of Salesforce talks sports metaphors, captains vs. coaches, and why horseshoes are greater than circles with Deloitte CEO Dan Helfrich. With 99% of Deloitte’s team working from home, Helfrich discusses how technology and digital transformation are playing center field.
Welcome to another edition of Leading Through Change, our live video conversation series exploring how leaders use software to drive impactful change in industry. For upcoming interviews: Salesforce.com/Live.
Monica Langley, executive vice president of Global Strategic Affairs at Salesforce, gets into the nitty gritty of sports metaphors, captains versus coaches, and why horseshoes are greater than circles with Dan Helfrich, Deloitte Consulting Chairman and CEO. With 99% of Deloitte’s team of 50,000 working from home, Helfrich discusses how technology and digital transformation are playing center field. The following are excerpts from their conversation, in Helfrich’s words. They have been lightly edited for content and clarity.
Highlights from Dan Helfrich, chairman and CEO of Deloitte Consulting
Innovation can’t happen without inclusion
I can’t come up with a single instance in my career where a breakthrough idea was the domain of a single individual. Now, was the spark of an idea from an individual? Absolutely. But to go from a spark to an idea you can put into action; that’s where inclusion matters. That’s where testing and pushing and prodding with a diverse group of people generates the most impact.
Impact Day is every day with Philanthropy Cloud
Impact Day is when 100,000 of us serve the community and it has been an institution at Deloitte for more than 20 years. We weren’t able to do that this year, and Philanthropy Cloud helped us to better connect our employees and their disparate interests with a wide variety of nonprofits who need skill-based services or resources. We’ve seen an uptick in volunteer activity, and we have better data. It’s been a huge win.
Unlocking opportunities with digital transformation
If you’re not all in right now, you’re behind. The opportunities unlocked by thoughtfully transforming digitally, by aggressively moving to the Cloud, are endless. The first era of digital transformation focused on, “How do I digitally transform how I run my business?” But we’re most excited about the transformation opportunities in the way companies interact with their customers, governments interact with their citizens, etcetera. Those companies who leaned into digital in an all-encompassing way are right now the winners, and they will continue to be the winners going forward.
See the Salesforce Anywhere demo
Around minute 35, see communication and collaboration software in action. Wade Wegner, senior vice president Developer Platform at Salesforce, shows us a complete view of employees who use Salesforce Anywhere cross-platform team collaboration tools.
Hear the music
John Fogerty? Yes, John Fogerty. At the 42-minute mark, the legend of Creedence Clearwater Revival fame chats with Leah McGowen-Hare, vice president of Trailblazer Community & Trailhead Evangelism at Salesforce, then he rocks out to Rolling on the River, Bad Moon Rising, and It Ain’t Me.