Key Takeaways
From sales pipelines to historical service cases and everything in between, your Salesforce data is the lifeblood of your business. In the era of AI, this data is more valuable — and vulnerable — than ever. Whether it’s the malicious actions of a cybersecurity attacker, a bad integration script or accidental human error, data loss can happen in an instant, putting your operations and customer trust at risk.
That’s why a resilient backup and recovery strategy is non-negotiable. While there are several solutions available, we’re thrilled to announce that Salesforce Backup & Recover has achieved Leader status across several G2 Winter 2026 Grids for SaaS Backup, including the Overall, Mid-Market, and Enterprise Grids. Notably, we secured the #1 position in the Enterprise Grid, confirming that organizations with 1,000+ employees and Fortune 500 companies trust Salesforce to protect their most critical data at scale, making Backup & Recover the choice solution for enterprise-grade data protection.
Comprehensive protection for every business need
Backup & Recover provides a complete set of capabilities that organizations need to protect their Salesforce data, metadata, files and attachments, including:
- Automated protection: Scheduled daily backups and instant on-demand snapshots ensure your data is always protected, reducing the risk of data loss from human error or unexpected events.
- Proactive monitoring: Smart alerts detect anomalies and statistical outliers from normal business data activities, notifying you immediately when something doesn’t look right—so you can take action before small issues become big problems.
- Rapid recovery: Our intuitive recovery tools help you understand exactly what data was impacted, pinpoint when the issue occurred, and restore the precise records you need, all while maintaining complex data relationships across your entire Salesforce environment.
- Unified management: Manage backups for dozens of different Salesforce orgs across your enterprise from a single, unified console. The solution also includes flexible retention policies (up to 99 years), comprehensive compliance support for GDPR, CCPA, HIPAA, and other regulations, and the ability to export data in multiple formats.
Quick to deploy, intuitive to use
Backup & Recover is designed with user experience at its core:
- Rapid deployment: Get up and running quickly with streamlined setup and configuration. Most organizations can implement comprehensive backup protection in days, not weeks or months.
- Intuitive interface: Our user-friendly console makes it easy to configure backups, monitor your data protection status, and perform recoveries—even if you’re not a backup expert. Clear visualizations and straightforward workflows mean your team can confidently setup and manage backups from day one.
- Guided recovery: When you need to restore data, our step-by-step recovery process walks you through identifying what changed, when it happened, and precisely what to restore. No guesswork, no complexity—just clear guidance to get your data back quickly.
- Dedicated support: Backup & Recover is supported by engineers with deep knowledge of Salesforce architecture and unmatched experience in helping customers investigate and resolve data loss and corruption issues. Our team understands the intricacies of your Salesforce environment and can guide you through even the most complex recovery scenarios.
What makes us unique
Backup & Recover also offers unique capabilities unmatched in the market, including:
- Continuous Data Protection (CDP): Traditional backup solutions capture snapshots at scheduled intervals—daily, hourly, or at best, every few minutes. For organizations with rapidly-changing, mission-critical data—think high-volume sales operations or customer service centers—CDP ensures that data is never at risk by continuously capturing all changes to production data as they happen.
- API quota exclusion: Backups from third-party providers consume your daily Salesforce API quota, competing with your business-critical integrations and applications. With Salesforce Backup & Recover, your backups do not count towards your API quota so they run seamlessly in the background without impacting your operations or forcing you to choose between data protection and business functionality.
Learn more about Backup & Recover
G2’s recognition confirms what our customers already know: Trust is built on reliability. With Backup & Recover, you are choosing a market-leading solution that evolves with your needs, ensuring your organization is always ready for what’s next.
Explore Backup & Recover to discover how our comprehensive data protection capabilities can safeguard your organization’s most valuable asset.
Give your data a safety net
Explore the capabilities of Backup & Recover that ensure your data remains secure and recoverable.
