Salesforce for Small Business Sales

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SMB Sales: A Complete Guide

Check out the complete guide for small business sales teams. Learn how sales reps are working alongside AI to boost revenue and get more leads than ever before.

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Caylin White

These small business ideas, tips, and strategies will help you turn a spark into lifelong success.

Four presenters on Salesforce Live pose for a shot during Dreamforce '25.

Nicole Watson

Mahvish Khan

Your Dreamforce takeaways are here: three key insights for startups and small businesses from this year’s conference.

Illustration showing AI prompts helping small business sales

Caylin White

Discover how AI prompts can supercharge your small business sales strategy, making engagement and conversions easier than ever.

AI tools illustration to analyze sales data and boost growth

Your next sale could already be in motion — here’s how AI is helping startups close more deals.

Jeffrey Steen •Editor, Salesblazer

Caylin White •Editorial Lead and Growth Manager

Check out our picks for the best low-cost CRMs built for small business sales teams.

Caylin White

Jeffrey Steen

Three people looking at a pitch deck in an office around a model.

Create the perfect pitch deck and get the funding your startup or small business needs to grow — fast.

Jeffrey Steen

Caylin White

3D Isometric Flat Vector Conceptual Illustration of User Tariff Plan, Online Subscription

Learn how automated tools help your team manage recurring revenue. Build for the future.

Customer acquisition concept. Business lead, Inbound marketing, customer retention. 3D magnet attract audience

Building a sales pipeline doesn’t have to be a full-time job when you use smart tools that do the heavy lifting for you.

Comparison of Salesforce Starter Suite and Pro Suite CRM interfaces for small business needs

We break down the Salesforce Suites to help you decide on the best CRM for your SMB.

We go behind-the-scenes to learn how Niti Praveen is removing time-consuming, repetitive tasks at organizations with Agentforce.

Illustration of Astro and salesforce for small business highlighting data on a CRM on a purple background.

This is how to get ready for an AI assistant — and it’s only five steps away.

Illustration showcasing Agentforce working for small businesses through AI agents.

In this AI ecosystem, conversations become actions, AI agents run workflows, and teams scale.

Illustration of a sales team on their own trajectory arrows showing a sales coach result.

Are you considering a coach for your SMB? Check out these pros and cons.

Discover the trends driving success today with insights from 4,000 sales professionals worldwide.

Illustration showcasing AI agents used for small business productivity.

Understand the different types of AI agents and see how they can help you enhance productivity.

Kris Billmaier speaking at Dreamforce on Agentforce Sales, 2025.

Kris shares how AI is reshaping the sales landscape, offering small businesses the power to scale and build deeper customer relationships.

Ready for the #1 Sales CRM for Small Business?

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Learn how to power your small business growth through community and innovation.

Where growth meets opportunity: let’s talk customer acquisition.

Read how a technology reseller reduced their creation time by 90%.

Join our webinar to learn how Sales Cloud and Einstein can help your teams save time and increase sales efficiency with AI.

woman stands at podium to give speech at an event

From SDR to Strategic Partner: How Jinhee Baek is shaping the future of the agentic enterprise in Korea’s digital-native market.

Read how a commercial tire service startup, migrated from complex spreadsheets to Salesforce’s free CRM, fueling growth as a result.

How to Build a Strong Small Business Sales Team

The people you hire for your sales team should be natural customer advocates who can guide your prospects to the finish line. Here are three ways to make sure you're choosing the right people.

A woman walking up an arrow signifying sales strategies for Startups.

Learn how startups are using these sales strategies to scale fast.

Small business owners use business accelerator support and technology to track growth

The right business accelerator program with the right technology can scale your startup fast — here’s how.

Compass and map laid out to show journey mapping for small businesses.

Ever wondered how your customers move from first hello to final purchase? Journey mapping will help you see this path clearly.

Caught between high customer expectations and limited time, small teams are reinventing their sales with AI agents — find out how.

Illustration showcasing sales automation mashup for startups including computers, apps, and tools.

These proven sales automation tips can help your startup speed up sales and boost ROI — all with the right tools in hand.

Small businesses grow faster with Salesforce.

Win more deals, faster, with AI-powered sales solutions that work for your small business. It’s easy to get started and grow with everything you need — from lead to close — all in one place.

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Watch & Learn

Webinar

How B2B Revenue Teams Get 2.3x Higher Conversions

71% of teams say that a lack of teamwork between sales and marketing hurts revenue. From first click to closed deal — see what alignment actually looks like in 2026. Learn how to connect your teams with Agentforce.

Learn how to build and deploy a Customer Service Agent for free, live on the Salesforce platform with these top techniques and tips.

Is your AI helping or hurting your business? In this webinar, we’ll discuss how AI isn’t replacing the software your business runs on but changing how you use it.

Learn how Google Workspace and Salesforce can help small businesses simplify operations, drive sales, and stay ahead in today’s market.

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Research and Reports

The Small Business Trends Report

Download the report of insights and trends from 3,350 small and medium business leaders worldwide.

Learn how autonomous AI can streamline and scale your business for efficient growth.

Astro and guide to AI for SMB cover with icons

Download the complete guide to setting up your AI strategy, how to choose a CRM, and getting the most out of your system.

See how CRM can fuel more efficiency, revenue, and customer satisfaction in our e-book, “How to Maximize CRM Productivity.”

Listen & Learn

Podcast

How Can Small Teams Benefit from Salesforce Foundations?

Andrew Russo, Salesforce Architect at BACA Systems chats about Salesforce Foundations and why it’s a game changer for small orgs.

Daniel Peter, Chief Technology Officer at Petaluma Creamery, chats about how Salesforce and AI can level the playing field for SMBs.

Michael Rose, Senior Director of SMB Solution Engineering at Salesforce chats about why now’s the time to start exploring what AI can do for your org.

Salesforce Headless 360 is here. If you’ve been wondering what it actually means for your day-to-day life, or whether it changes anything you do, you’re in the right place.

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Learn how to use customer relationship management (CRM) software to grow your business on Trailhead.

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Salesforce Starter & Pro Suite: Quick Look

Get sales, service, marketing, and commerce tools in one platform.

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Get ready for Agentforce 360

Learn how Agentforce fits your business goals, launch your first agent, and build a plan for AI success.

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Sales for Small Business

Explore how Starter Suite for Sales works and how it helps your small business.

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Salesforce for Small Business Sales

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Small businesses grow faster with Salesforce.

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How To Build an AI Enterprise in 5 Steps

Transforming Sales: Salesforce Agentforce, ROI Guide

How to Find More Leads & Win More Deals with Salesforce Starter Suite

Win More Sales: Salesforce Agentforce for Sales Productivity

Sellers as Trusted Advisors and More Tips to Maximize Efficiency

Demo: Agent-Driven Prospecting | Salesforce

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