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How Utilities Can Build Equity in the Clean Energy Transition

A senior woman at home uses a mobile app on her cell phone.
Utilities can use data analytics and AI to identify which customers are likely to be eligible and interested in certain services, and then connect with them through their preferred channel. [andresr / Getty Images]

Learn how utilities can use data analytics and AI to engage with at-risk communities and provide access to clean energy solutions.

In the video below, see how utilities can use data, predictive analytics, and artificial intelligence (AI) to help at-risk customers access bill payment and energy-saving services.

By using data and AI, utilities can gain access to clean energy and become a leader in sustainability, lead the energy transition through building equity, and create personalized journeys to help maximize customer experience.

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