Service Cloud helps companies lead the way in customer service with the tools to keep customers happy and create amazing customer experiences at any touch point. Our flexible and extendable platform for customer service puts organizations on the path to higher customer satisfactions with innovations like AI, in-app help and easy-to-use customization tools.
Sales Cloud has helped customers build pipeline, close more deals, and boost revenues for more than 18 years. Our continuous innovations and upgrades put the latest technologies, like artificial intelligence with Salesforce Einstein, in the hands of every sales rep.
Worldwide Sales Applications 2016 Market Share by IDC
Source: IDC Worldwide Semiannual Software Tracker, April 2017. Please note that Sales Applications refers to IDC-defined functional markets within the broader CRM Applications market.
Marketing Cloud helps companies create personalized customer journeys at every touchpoint. And that’s helped put us on an amazing trajectory with our customers. Discover how marketers can build and manage amazing experiences across every channel — from email campaigns at scale, to text messaging, social experiences, digital ads, content, and more.
More than 150,000 customers trust Salesforce to help drive results for sales, service, and marketing. We measure our success by their success every day. Discover why they've chosen us for yourself. And blaze your own trail up and to the right.
Salesforce ranked #1 for CRM Applications based on IDC 2016 Market Share Revenue Worldwide.
Source: IDC, WW Semiannual Software Tracker, 2016H2 Release, April 2017.
We help businesses of any size, in any industry, anywhere, chart a course to success every day.
Born and raised cloud, we are the world’s most trusted cloud platform — which means you can focus on business, not infrastructure.
We reinvented CRM 18 years ago. Today, innovations like artificial intelligence help everyone connect with customers in a whole new way.
Our success is measured by your success. And everything we do is built on the idea that together, we move forward.
Salesforce brings all your customer data — even legacy data — together to deliver a 360-degree view of the customer across your entire business.
Since you always have the most up-to-date version of Salesforce, customizations and partner apps just continue to work.
Extend the power of Salesforce with over 3,000 preintegrated, ready-to-go business apps from AppExchange.
Run your business from your phone with the Salesforce1 Mobile App. And our mobile-first platform means every app you build is ready to go.
Increase adoption with Trailhead, a free learning platform designed to build skills for selling better, creating apps, and more.
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