Public Sector Solutions Pricing
Find the right public sector software pricing, add-ons, and support for your mission.
First, choose the right public sector products for your mission needs.
Public Sector Foundation - Advanced Enterprise Edition
Out-of-the-box case management and applications for public sector organisations.
$
275
USD/User/Month
(Billed annually)
- Out-of-the-box, Configurable Apps
- Digital Service Delivery Tools
- Low-Code/No-Code Automation and AI
Public Sector Foundation - Advanced Unlimited Edition
Unlimited case management power for public sector organisations.
$
500
USD/User/Month
(Billed annually)
- Includes All Enterprise Edition Capabilities
- Up to 200 Customised Objects
- Unlimited Customised Apps
Public Sector Foundation - Advanced - Field Service Enterprise Edition
Out-of-the-box case management and scheduling capabilities for government.
$
350
USD/User/Month
- Out-of-the-box, Configurable Government Apps
- Digital Service Delivery Tools
- Field Operations & Asset Management
Public Sector Foundation - Advanced - Field Service Unlimited Edition
Unlimited case management power for government
$
600
USD/User/Month
(Requires Gov Cloud Plus Licensing)
- Includes all "Public Sector Foundation - Advanced" Capabilities and Field Operations and Asset Management
- Up to 200 Customised Objects
- Up to 120 MB Data Storage
Public Sector Service - Agentforce 1 Edition
Unlimited Edition, Supercharged with Agentic AI, Data Cloud, Slack and more.
$
700
USD/User/Month
(Commercial Infrastructure)
- Includes All Unlimited Edition Capabilities and Flex credits
- Connect Salesforce and External Data with Data Cloud
- Runs on Commercial infrastructure
Requires an annual contract. This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.
Features
Extend the power of Public Sector Solutions with the following Salesforce products:
Government Cloud Plus
Scale and secure apps on a FedRAMP High-authorised platform.
Public Benefit Assistance
Deploy a pre-built benefits portal with guided prescreening and applications.
Provider Self Service for Public Sector
Allow service providers to accept referrals, track progress and more in a self-service portal.
Employee Experience for Public Sector
Empower employees to focus on their mission with access to digital-first tools.
Business Rules Engine
Simplify determining eligibility or qualification and automate complex decision-making.
CRM Analytics for Public Sector
Get prebuilt, customisable public sector-specific analytics.
Then, choose the Success Plan that's right for your organisation.
From resources to embedded experts, get the right level of support and expert guidance for your organisation.
Standard Success Plan
Learn at your own pace with free self-guided resources.
- Online learning to upskill teams
- Global Trailblazer community
Premier Success Plan
Fast track your success now with easy and expert guidance.
- Access to 24 x 7 support
- Expert coaching and education
- Tailored assessments
- Bundled with Unlimited Edition
Signature Success Plan
Maximise ROI with proactive, personalised expertise
- Designated Technical Account Manager
- Proactive monitoring
- Key event management
- Fastest 24 x 7 support response times
Maximise ROI with the world's #1 Success Ecosystem.
From support, expert guidance and resources to our partner apps and experts, the Success Ecosystem is here to help you to realise the full potential of your Salesforce investment.
Partners
Scale and grow with pre-built apps and expertise on AgentExchange.
Professional Services
Accelerate time to value with unrivalled Salesforce expertise.
Ready to take the next step towards the future of AI in Public Sector?
Start your trial.
Try Public Sector Solutions for 30 days with sample data. No credit card, no installations.
Talk to an expert.
We would love to connect with you. Tell us a bit more so the right person can reach out to discuss your needs.
Public Sector Solutions Pricing FAQs
Public Sector Solutions is Salesforce's public sector software. It includes out-of-the-box apps that help agencies deploy faster. Plus, flexible low-code/no-code tools help governments customise to fit their needs. Built on a powerful platform, it helps agencies scale and adapt for the future.
Yes. Customers have the flexibility to buy industry products with other Salesforce products, like Sales Cloud or Service Cloud. Talk to your sales rep about what products are right for your organisation.
Customers can choose to run Public Sector Solutions on Salesforce Government Cloud products or the Salesforce commercial instance. Salesforce Government Cloud products are be purchased separately.
Salesforce products integrate with many outside applications and systems. For systems that don’t have built-in integration, you can use MuleSoft, work with integration partners or use apps on AgentExchange. Talk to a sales representative to get an idea of which integration solution will work best for you.
We offer several advisory, adoption and support plans. To learn more, visit Salesforce Customer Success.
Salesforce has many licence types, add-ons and additional products. For an overview, head over to the detailed pricing page. For more assistance, call us at 1-844-807-8829 to discuss exactly what kind of products you’re looking to add and how we can help.
We know things don’t always go according to plan and we’re here and will try our best to support. Keep in touch to a sales representative at 1-844-807-8829 to discuss options.
You can add products or upgrade at any time, but some products may need to scale together. Keep in touch to our sales department at 1-844-807-8829 to see what works for your business.
Public sector organisations can take advantage of the Public Sector Service - Agentforce 1 Edition to enable their digital labour force to complement their teams and deliver exceptional and efficient service to the public. These special editions include everything needed to unlock complete Agentforce capabilities, while offering the best of Public Sector CRM features including Sales Cloud, Service Cloud, Data 360, Marketing Cloud, Slack, Tableau Next and more.
In-scope Usage Types
The following Usage Types are in-scope for the Quote Special Term (“QST”) titled PubSec:
- Flex Credit
- Einstein Requests
- Personalisation Credit
- Salesforce Message Credits – Email
- Salesforce Message Credits - SMS
- Salesforce Message Credits - WhatsApp
- Platform Login and Dev Credits
- MuleSoft Automation Credits
- Data Services Credits
Analytical Impression - Mule Credits
Disclaimer: The information provided herein is strictly for the convenience of our customers and is for general informational purposes only. This document is provided for information purposes only and is not warranted to be error-free, nor is it subject to any other warranties. This document is subject to change at any time without notice.
