Salesforce Trailhead is an online learning platform that helps employees gain new skills virtually. In this blog, we break down why Salesforce Trailhead is useful, who needs it, and how you can sign up (for free) today.

In the New Normal, workforces, who are increasingly being tasked with taking on new responsibilities and learning new roles. For context, the State of Sales report reveals that 58% of sales reps think their job has changed forever. 

Here are a few statistics that highlight just how drastically the business landscape is changing:

It’s no surprise then that companies are prioritising on-demand learning platforms like Salesforce Trailhead to keep up with this new business landscape.

Being able to pivot quickly and respond to new challenges will go a long way towards determining success in an unpredictable climate. So let’s get started! 


What is Salesforce Trailhead?

Salesforce Trailhead is an on-demand platform that enables users to learn new skills and earn credentials from anywhere. This is crucial in a climate where flexibility and agility are becoming more important. Traditional roles are also evolving across departments and workflows.


Trailhead is your path into the Salesforce economy

Learn skills to transform your company, earn credentials, grow your career, and connect with global leaders.

Why is Trailhead effective?

Trailhead’s gamified learning platform makes learning new skills fun. Especially when users are being guided by loveable ‘Salesforlandians’. Trailhead Quests adds a competitive element to the platform, with monthly sweepstakes and more.


How does Trailhead work?

Trailhead enables users to learn complex topics through bite-sized, easy-to-digest modules. The modules are based on roles and functions so that users can customise their own path. This enables them to create the career trail that’s right for them.


What is Trailhead used for?

Trailhead is used to learn new skills quickly, easily, and from anywhere. But this is just the start of the platform’s offerings. With Trailhead, users can earn Salesforce certification, build their CV, and connect with Trailblazers from around the world.

Post-pandemic, 74% of professionals expect remote work and hybrid teams to become standard. Tools like Salesforce Trailhead are key for remote upskilling and connecting with professionals across the globe. 


Is Trailhead certification free?

No. While creating a Trailhead account is free, there’s a fee for the Salesforce Certification exam. Salesforce does offer free webinars with experts to help prepare for the certification exam. Register today


What are the benefits of Trailhead?

Trailhead offers a range of benefits, including: 

  • Resume-worthy credentials

  • The ability to connect with peers

  • Mentors and potential partners

  • The chance to learn new skills

The invaluable skills will better prepare users for the future of work. According to a 2020 study, over 50% of users stated that skills they learned through Trailhead resulted in a promotion or raise.


How does Trailhead help skill up employees?

Trailhead offers personalised, role-based modules that can be completed from anywhere. Employees can access the platform remotely on a morning commute, over a lunch break, or during dedicated learning sessions. The playful storytelling and gamification of the platform mean that learning these new skills is fun. Moreover, the competitive aspect brings out the best in users.


Can anyone use Trailhead?

Anyone can use Trailhead! It’s a customisable learning platform where the user controls their own learning journey. There are over 1300 Trailblazer communities in 90 countries. So finding fellow users who are at a similar stage in their learning journey is easy.


Why join the Trailblazer community?

The Trailblazer community is a great place to meet peers, innovators, thought leaders, mentors, and life-long learners who can be a great inspiration for your ongoing journey. We’re in an age where remote and hybrid working is becoming increasingly common. So having a support network of like-minded individuals is an invaluable resource.


Are you ready to start blazing new trails?

Over half of Trailhead users stated they had gained skills that resulted in a promotion or a raise at their current company. And one in three Trailblazers leveraged the skills they learned on Trailhead to get a new job. 

New skills are needed to tackle emerging challenges in an unpredictable landscape. And if there’s anything that the new normal has taught us, it’s that we need to plan for the unplannable. The best way to do that is to join the more than 3 million people who are already using Trailhead. Get started on your journey towards a more resilient and agile future. Sign up today


Trailhead is your path into the Salesforce economy

Learn skills to transform your company, earn credentials, grow your career, and connect with global leaders.