“Our mission is to build teams with strong Salesforce expertise and a customer-centric mindset. We grow our developers by giving them space to take responsibility and lead client projects, build solutions from scratch, and talk directly to clients with no extra levels of management. As a result, our clients are fully satisfied with the individual approach and complex tech solutions. Delivering in this way needs talented people with both technical knowledge and soft skills. It is extremely tough to find such candidates, so we decided to train them ourselves.”
Why did you decide to participate in the Noltic program?
Serhii: I worked in the aviation industry for eight years, but had always been interested in switching to tech. I signed up for a course, drawn to the fact that Salesforce seemed suitable for beginners without a programming background. I liked the fact that there’s lots of free study materials on Trailhead, and clear progression paths that take you from basic admin skills to being a developer, which was my goal.
Viktoria: I was just 17, and a fresher at Poltava Technical University studying Computer Science, when I was invited to an open lecture from one of Noltic’s Salesforce Certified Architects. The University partners with Noltic, and I was inspired to learn more about Salesforce and gain hands-on experience that would enrich my student life. I applied for the course and was accepted!
What was the course like?
Serhii: I loved the blended form of lectures led by senior experts together with independent study. We had a list of Trailhead tasks and practical homework after every class, and I studied for around 10 hours a week in total. We also had access to a Slack channel, where we could ask questions and receive answers anytime and, during the final project, 1:1 mentorship with Salesforce Architects which was extremely beneficial. They also invited inspiring international speakers who helped me understand the bigger picture of Salesforce’s industry.
Viktoria: I took part in the course in 2021 during Covid so most of the lectures were online, although there were still offline meet-ups to work on practical tasks with mentors. I dedicated a lot of time to the course, but was able to combine it with full-time studies at university.
What do you like about Salesforce?
Serhii: I love the diversity of tasks you can do with Salesforce technology - it's not just about coding. Every successful expert needs to know how to think outside of the box and find creative ways to build very complex tech solutions. It's tricky and challenging, which I like.
Viktoria: I like the community, business philosophy, and values. In just the first year of my career, I've finished the course, met people from Salesforce across the US and Europe, attended Salesforce World Tour in Warsaw, and delivered tech solutions for two projects. There's always something going on in the Salesforce Ecosystem - wow!
How much time did you need to find a job and how did the job hunt go?
Serhii: It took me around six weeks. I started job hunting before the course ended and was surprised to receive an offer after only two interviews. I didn’t accept it due to location, but I was happy to prove to myself that my expertise counted. A few weeks later, I found Customertimes which perfectly matched my preferences.
Viktoria: I don’t have any experience looking for a job! I was young when I had started the course and, after successfully completing the program as their top student, Noltic invited me to join as an intern. Eventually, they offered me a full-time position when I turned 18 and I've been here for a year. Lucky me!
How well did the course meet your expectations in terms of job opportunities?
Serhii: It exceeded my expectations. The curriculum is practical and employment-focused. Even the participant selection process is useful - you learn how to complete test tasks and hold a conversation during an interview.
Viktoria: It gave me more than I expected and I am happy to have all these opportunities now. I received a job offer at Noltic right after the course, so I can keep on growing my expertise.
What is your job like? Are soft skills important?
Viktoria: I’m learning new technologies and implementing tech solutions to make people's lives easier. The very first client I worked for was Nova Ukraine - one of the biggest Ukraine-focused nonprofits in the US - helping automate their fundraising and issuing grants processes. We imported all donors' information into Salesforce, and integrated different systems such as crowdfunding platforms. Honestly, I wouldn’t believe that an 18 year old girl could do such a meaningful project using beginner skills in software development!
What is it like working in the Salesforce Ecosystem?
Serhii: Salesforce is ideal for people who enjoy tackling tricky tasks. It's a big world with many connected dots so there's always something to learn, whether you want to focus on business operations, coding, culture, or anything else.
Viktoria: It’s like being part of a professional team, with ongoing development and engaging projects. If you like learning new technologies and want to improve business processes, it’s for you. It’s also for people who are ambitious and cheerful - because those are the type of people you’ll work with in the Salesforce Ohana.
Visit Noltic’s website or contact the Talent Ecosystem Team to find out more about workforce development partnerships.
The Salesforce Talent Ecosystem team collaborates with workforce development partners to change people’s lives and give them rewarding careers in the IT sector. If you would like to know more about our initiatives, whether you are an interested student or our new potential partner, feel free to visit our our website or join LinkedIn group and get in touch with us.