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Multi-Modal GenAI Is Transforming the Creative Industries, Discover How From a Visionary CEO — And What Comes Next

Marketers are using multi-modal GenAI in creative and innovative ways right now — Founder and CEO Oliver Yonchev explains how.

Woman sitting calmly with laptop as papers and gear float around her. Multi-modal GenAI transforms creative industries.

A woman and a robot shake hands in front of glowing portals, symbolising collaboration in future technology.

Itai Asseo •Senior Director of Incubation and Brand Strategy, AI Research

Salesforce’s Chief Scientist and Chief Futurist, who were there from AI’s earliest days, talk about its evolution, and what we can expect.

An image of a woman and an AI agent standing together

Patrick Stokes •EVP. Product and Industries Marketing

A complete AI system is cohesive and scalable, and integrates data, AI, and action to deliver concrete business outcomes.

A woman is sitting and searching for products on the laptop, symbolised by the screen in her backdrop.

Nicholas Teodori •Director of Product Management, Commerce Cloud

Generative AI and conversational search are changing the way we shop. Here's how to keep site search optimised.

Dog ordering pet supplies on a mobile phone app, representing Pets at Home leveraging AI opporunities in Europe.

Salesforce EMEA

The opportunities for EU businesses to create value with AI are wide open — and they’re being missed by companies too slow to take action.

Team collaborates on building puzzle with upward arrow, illustrating successful digital transformation.

Salesforce EMEA

Learn from the failure of previous digital transformation initiatives and build a successful AI digitalisation strategy for growth.

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Get insights, and streamline processes with the latest Sales trends, insights, and conversations.

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Icons representing the steps of a sales process feeding into a pipeline that leads to a done deal.

Jeffrey Steen •Editor, Salesblazer

Learn the right steps from research to close, and hone the strategies that boost win rates.

A seller sits in front of a laptop and smiles after learning how to get a job in sales.

Henry Dubin •Founder of What's Next and Head of Alliances at Rosetree

You’re a seller — so use the sales process to your advantage. Here’s how to get a job that’s so good you’ll be pinching yourself in disbelief.

Illustration on a green background of a man in a yellow suit pointing at emails / dynamic email content

Derek Franks •Senior Content Marketing Manager at Litmus

Looking for a better way to personalise your emails and connect with customers? See what dynamic content can do for you.

Four people, two women and two men, stand around a large smartphone displaying a chatbot interface with chat bubbles. This represents business leaders speaking about AI-powered agents.

John Arlidge •Sunday Times Business Writer

New AI Agents are replacing clunky copilots and chatbots, freeing up staff to be more creative.

An AI agent working alongside a human representative with floating task icons between them.

Ismael Brown

We know technology is the future in the industry, but autonomous agents taking on actual work alongside humans is the gold standard.

Colleagues gossip as a smiling AI agent works, highlighting common myths about AI agents.

Lisa Lee

Think you know agents? Think again. We’ll debunk some common myths surrounding AI agents and show why these misconceptions could be holding your business back.

Illustration of a green bar chart representing financial services with a man and a woman on a laptop and a man checking off a checklist.

Cory Haynes •VP, Financial Services Marketing

Learn the steps to become an AI enterprise for your financial services organisation.

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Service

Stay ahead of the game with the latest cutting-edge trends and expert tips, where innovation meets customer satisfaction.

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Illustration representing key manufacturing trends, including a mechanical arm, an older worker in a hard hat, a customer service agent, and a screen with graphs and charts on it.

Tony Kratovil •VP & GM, Manufacturing

Manufacturers are transforming their service operations to stay competitive.

Illustration of a man looking at a graph representing increased AOV.

Lauren Wallace •Editorial Lead, Commerce Cloud

From product bundles to loyalty programmes and more, here are ten expert tips to grow average order value.

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