Phone and Beyond
The role of the contact centre is crucial to improve experience delivery. Modernising this function can pave potential pathways for progress.
Predictive Lead Scoring + AI is a Game Changer
It saves you time and money, and it just got smarter. Learn how AI can take predictive lead scoring to the next level.
Building Citizen Experiences at Pace with Salesforce
A broad set of capabilities are needed to deliver and support digital citizen experiences; how can UK government departments deliver at pace with Salesforce?
Prioritising Skills for Digital Transformation in the Middle East
As Middle East is one of the world’s fastest-growing regions for tech, it's time to prioritise skills for digital transformation. Read more.
5 Easy Steps to Build Trust in AI
Worried about building trust in AI while leveraging it to its full potential? Here’s everything you need to know and how to achieve it.
From Data to Solutions: The Deutsche Bank-Salesforce Techathon
Learn how Deutsche Bank and Salesforce launched Techathon to inspire students across Germany to embark on their digital career journeys.
European Shopping Index Analysis Q3 2023
The upward trend continues in Europe, with online sales up in Q3 2023. Learn the top insights from this quarter's European shopping index.
The Power of Learning: Teresa’s Salesforce Journey as a Non-IT Professional
Get inspired by how Teresa kicked off her tech career supported by one of our Workforce Development Partners Saranen.
Black History Month at Salesforce UK 2023
It's Black History Month! Let's celebrate the history, achievements and enduring contributions of the Black British community in the UK.
Transforming the Insurance Industry: Leveraging Salesforce Beyond CRM
In today's rapidly evolving insurance sector, learn how Salesforce can help companies stay competitive and meet these challenges head-on.
Who cares whether you’re called a patient or a customer?
Why the point is to leverage the power of digital to deliver an excellent patient journey, not what words we use to describe it.
