In this Salesforce Spotlight episode, Vanessa Gentile sits down with Roberto Galdo, Chief Performance Officer at Merkle DACH where he leads customer success strategy and helps organizations achieve measurable business outcomes and maximize the value of AI and digital transformation.
Highlights from this episode:
✅ How AI is transforming the relationship between technology and people
✅ What it means for customer success
✅ How organizations can create trust and value in the age of autonomous agents
Now available on Spotify, Youtube and Apple Podcasts.







