![](https://www.salesforce.com/eu/blog/wp-content/uploads/sites/14/2023/09/vicky-nisbet.jpg?w=277)
author name
Vicky Nisbet
My Background
Vicky leads the Comms & Media Industry for Salesforce in the UK/I. She has over 25 years of experience in the technology business at Salesforce, Oracle, SAP & Ceridian supporting businesses on their transformation journeys through the adoption of technology for HCM, ERP, and CRM.
![](https://www.salesforce.com/eu/blog/wp-content/themes/salesforce-blog/assets/images/author-header-greenbush@1x.png)
Read how your telecom business can use new technologies, data-driven decisions & customer-centric processes to become a digital telco company.