Designing AI agents to act as a collaborative tool, not a fellow worker, is the key to successfully integrating them into the workflow.
The recent launch of Agentforce marks a pivotal moment in orienting Salesforce and our customers’ businesses toward an AI-empowered future. In this emerging landscape, augmented by a network of AI agents, the role…
Salesforce’s Chief Scientist and Chief Futurist, who were there from AI’s earliest days, talk about its evolution, and what we can expect.
A complete AI system is cohesive and scalable, and integrates data, AI, and action to deliver concrete business outcomes.
Agentforce allows marketers to forge deeper relationships, from personalised conversations to proactive retention strategies. Here's how.
