How financial services firms can thrive in the Middle East
As financial services firms across Middle East face enormous change, established firms can take on entrants by prioritising customer service.
Four personalisation tactics for financial services in South Africa
See how Absa is leading personalisation in financial services – and how customers, staff and the wider community are reaping the rewards.
Automation Improves Risk Assessment at Swiss Re
Automation is key to improving business operations. Read on to see how Tableau-powered Magnum Analytics automates risk assessment for Swiss Re
Automation for Better Banking Experiences
Read this blog to learn the most notable learnings about consumer behaviour and preferences from the Future of Financial Services report.
Digital, Personalised Client Experiences in Wealth & Asset Management
Want to improve your wealth management client experiences? We outline how to wow clients with personalised digital-first experiences.
Using Data For Stellar Customer Journeys In Insurance
Want to know how you can use data to enhance the insurance customer journey? We outline how data analysis can improve customer experiences.
A New Consumer Duty
The UK’s Financial Conduct Authority (FCA) will be introducing a new Consumer Duty on financial services firms. Read more about it here.
African Financial Firms Building Trust in Digital Client Relationships
As banking services across Africa continue to face enormous change, traditional financial services providers must evolve to stay relevant.
Roundtable: Customer Expectations in Banking
How can you deal with changing customer expectations in banking? Read a summary of our roundtable event with Marketforce & industry experts.
The Future of Digital Banking Experiences
Learn about the future of banking and how businesses are improving the digital banking experience to the benefit of customers and employees.