RefugeeForce aims to challenge and remove the stigma of what it means to be a refugee. So far, more than 60 participants have completed its programme and the team is keen to expand. ...
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The COVID-19 pandemic shook up the commerce landscape, and B2B and B2C operators have had to be agile to respond. Check out our latest blog to see why digital is king in the new climate, and where we may be headed next. ...
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2020 was an unprecedented year for European retail due to the COVID-19 pandemic, as shoppers turned to e-commerce. Read our latest blog for a review of the European digital commerce landscape in 2020....
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From omnichannel to AI, we spoke to Matt Dixon, Chief Research and Innovation Officer at Tethr and Co-author of The Effortless Experience, about what customer service excellence means in today’s landscape....
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Neuroscientist and CEO, Dr. Vivienne Ming, shares her incredible story and how, as a transgender woman, she experienced society’s unequal expectations firsthand....
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In this uncertain time, all companies must take the necessary actions to boost their resilience, especially new ways to operate and serve customers. In addition to facing their own challenges, banks also have a role to play in helping businesses and communities navigate this time of change. ...
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Prior to the pandemic, manufacturing was already transitioning into an exciting new era. Now, extended restrictions on workplace contact are accelerating the industry’s long-awaited digital transformation....
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The last year has been challenging for all leaders, and women leaders face their own individual challenges. We hear from former CIA operative Michele Rigby Assad about how women leaders can excel in times of crisis and in general. ...
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