Social Distancing Shops: Redesign Your Store Layout
Learn how businesses can transform into social distancing shops in 3 critical ways! Prepare for the New Normal and beyond.
Ensure Safety Measures After COVID-19 and Beyond
Minimise risk and maximise customer trust with these (quick and easy) store safety measures. Be prepared to ensure safety in the New Normal.
How Dutch Online Grocer Picnic Is Delivering Innovation
Learn how Picnic is using business model innovation to re-imagine grocery delivery – and using Salesforce to deliver exceptional service.
The New World of Contactless Engagement
Check out our blog to see how contactless engagement can help retailers connect with their customers in safer and better ways.
How Do Retailers Respond in a Post COVID-19 World?
During the pandemic, retail sector has been hit hard, but has also risen to the challenge. What can retailers do to stabilise revenue?
Grocery Retailing in 2025: The 6 Mega Disruptions in Food Retailing
Fast-forward to 2025: what does the future of food retailing look like? Let’s analyse and predict the mega disruptions in this sector.
Consumers Want Instant Gratification – Are Retailers Ready?
Ahead of RetailWeek Live, let's discuss how the desire for convenience - for instant gratification - is driving the retail industry today.
[Infographic] Connected UK Customer Experience
Salesforce & YouGov surveyed 2,000 UK consumers to examine attitudes to customer experience and the areas businesses need to focus on.
Why Retail Employees are as Important as Customers
Retailers are again getting to know their customers as individuals. But are we creating hidden risks by not doing the same for our employees?
The consumer journey for fashion is out there on its own
Our contention is the fashion retail lifecycle is uniquely different from other sectors. Discover the secrets behind the consumer journey.