What to expect from this episode
Tune in to hear Josselain Prost, Salesforce Director at Deloitte unpack what Agentic AI really means for customer transformation, where it works first, how it differs from assistive AI, and how to keep it safe.
In just about 20 minutes, we dive into Service, Marketing, and Sales use cases, the data and orchestration foundations, and the guardrails leaders need to build trust at scale.
Highlights from this episode:
✅ The difference between Assist AI and Agentic AI
✅ Use Cases from Marketing, Sales and Service
✅ How to use guardrails to build trust at scale
Now available on Spotify, Youtube and Apple Podcasts.
If you’re starting your Agentic Journey, this is for you.
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