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From Data to Trust – Rethinking the Client Journey for Financial Services

Podcast | Vanessa Gentile in conversation with Florian Padberg on the topic of: Rethinking Client Journeys in the Digital Age

In this episode our host Vanessa Gentile speaks with Florian Padberg, Head of Client Tech at Pictet Asset Management.

Technology should be a key pillar for improving the customer experience.

Florian Padberg, Head of Client Tech

What to expect from this episode

Tune in to hear Florian Padberg and Vanessa Gentile discuss the journey from data to trust and how customer journeys in financial services are changing in the age of AI.

Highlights from this episode:

✅ What the digital transformation in B2B client engagement looks like
✅ How AI can be used in financial industries and add value
✅ How Pictet is empowering the human workforce

Now available on Spotify, Youtube and Apple Podcasts.

Want to learn more about Data and AI in Financial Services? Check out our Playbook for Data Maturity for Financial Services.

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Vanessa Gentile, Head of Marketing Switzerland, Salesforce
Vanessa Gentile Head of Marketing Switzerland

Head of Marketing @Salesforce Switzerland | Golden Hoodie Awardee 2021 | Coaching & Psychology-Infused Leadership | Founder, Bring Women Back to Work NGO | Tech Diversity Advocate | Keynote Speaker | Podcast Host

More by Vanessa

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