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From Collaboration to Intelligence: How the World Economic Forum Is Building an Agentic Enterprise

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In this episode our host Vanessa Gentile speaks with Alicia Mazzarella, Head of Product - Intelligent Workplace at the Forum

Having those agents in the flow of work [inside Slack] has been quite transformational.

Alicia Mazzarella, World Economic Forum

In this Salesforce Spotlight episode, Vanessa Gentile sits down with Alicia Mazzarella, Head of Product – Intelligent Workplace at the World Economic Forum to explore their transformation from traditional collaboration to intelligent collaboration, powered by AI.

As the Forum embraces AI, the focus shifts to creating cohesive tools that enhance workflow and facilitate better collaboration among leaders in business, government, and civil society.

Highlights from this episode:
✅ Lessons learned from switching to a new technology on a global level
✅ How Slack has transformed the way people work and collaborate
✅ What it means to become an Agentic Enterprise

Now available on Spotify, Youtube and Apple Podcasts.

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