Skip to Content

ON’s Journey in Customer Experience Excellence – With Gioia Gerlin

Podcast | Vanessa Gentile in conversation with Gioia Gerlin about On's journey in customer experience excellence

How flexible we could create a strong customer experience and scale quickly

Gioia Gerlin, Head of Tech Product Management

What you’ll learn in this episode

On, a trailblazer in sportswear innovation, shares its journey from a small business to a globally recognized brand.

Highlights from this episode:

  • Discover Salesforce crucial role in supporting their remarkable growth
  • How they provide a personalized, seamless experience at every customer interaction
  • Setting new benchmarks for customer satisfaction and loyalty

Available on Spotify and Youtube.

Watch it now!

Get our bi-weekly newsletter for the latest business insights.