Sessions
Salesforce will showcase how the world’s leading companies are taking advantage of new products and technologies like Salesforce Customer 360, Einstein Voice, Trailhead, and Lightning to dramatically change the way their employees across sales, service, marketing, and IT innovate, skill up, and deliver integrated customer experiences.
The buzz around AI for sales is growing, and everyone wants to know what it means and how it can drive change. But as a sales leader you have to deliver results—you don’t have time for buzzwords.
Join the Salesforce Einstein team to hear how you can go beyond the hype and create an intelligent sales strategy that will focus on the right leads, deliver tailored customer experiences, and increase the ROI on strategic accounts in your business - all on the Intelligent Salesforce Customer Success Platform.
You will walk away with an understanding of: * The top AI use cases within the Sales Cloud customer base * How other organisations are calculating the value of AI for their sales teams * Tips and tricks to help your sales team embrace AI and drive CRM adoption.
Join product leaders to see how the #1 marketing platform is enabling intelligent marketing and driving growth for one of the world's leading car leasing companies.
Learn how Salesforce helps companies to know, personalize, and engage for every consumer, orchestrating the journey across marketing, commerce, sales, and service.
Connect with your fellow trailblazers and gain new insights, build your brands, and win the hearts, minds, and loyalty of your consumers.
Trends like automation, integration, digital channels, and mobile workforces have caused a profound shift in the way customers interact with companies. Nowhere is this more apparent than in customer service, which impacts every moment of the customer experience.
To thrive and compete in the new age of service, every organisation must reimagine their service approach and create transformational service experiences.
Join us to see how trailblazers are using the World's #1 B2C and B2B Service Platform to capitalise on these trends to transform service and deliver customer success.