Artificial Intelligence
Justin Tauber, Salesforce ANZ Practice Leader for Ignite Strategic Innovation, talks all things AI, trust, and innovation in a fireside chat with media personality Adam Spencer at The Future of Tech, Innovation, & Work conference Sydney.
What Generative AI Leaders Know That You (Probably) Don’t
High performers spend more than 20% of their digital budgets on AI, but that’s just the beginning. Here’s what you can learn from companies leading the pack.
3 Things Marketers Can Do Faster With Generative AI
Generative AI is transforming marketing, helping marketers be more efficient. Here’s how this technology can help you focus on innovation instead of getting bogged down with repetitive tasks.
Machine Learning in Marketing: Salesforce’s Complete Guide
Explore the world of possibilities with Machine Learning. Learn insights, enhance decision-making, and how to revolutionise processes with Salesforce.
5 Questions About AI Your Business Should Ask Before Diving In
As it informs more business decisions and transforms your relationships with customers, leaders must understand its potential, its use cases, and its risks. Start by asking the right questions.
Contact Centre AI: Redefining Interactions with Customers
When your agents and AI team up, they can transform customer service for everyone. Here’s how you can begin using this technology today.
Editors' Picks
Top 3 Benefits of Generative AI for Data Analytics
Understand your data. Transform your business into a productive, efficient machine with generative AI for data analytics.
AI for IT: The New AI Launches from Dreamforce 2023
With AI top of mind for every IT leader, discover how these new AI launches are driving productivity and efficiency for IT teams.
Is Your Data AI-Ready?
While some of the most impactful AI tools for businesses are still being developed, your business can take these key steps now to get your data house in order.
Customers Will Switch Banks Due to Poor Service — Here’s How AI Can Help
With AI, you can better meet your customers' needs and give them the personalised service they expect from their bank.
How Will Generative AI Affect Sales Reps’ Jobs?
Imagine an assistant that handles your busywork so you can focus on what you do best: building relationships with your customers.
