Financial Services Inside India’s Shift to Intelligent Relationship Banking Smriti Saxena December 3, 2025 Learn how AI, automation, and unified data are helping Indian banks reimagine customer and employee experiences Data Financial Services Customer Relationships Artificial Intelligence Smarter Skies: How AI & Data Are Powering India’s Travel and Aviation, and Boom Nitin Batta December 1, 2025 Discover how AI and data are being used to create seamless, connected, and personalised travel experiences. Personalisation Artificial Intelligence Artificial Intelligence The AI That Acts: A New Prescription for Indian Healthcare Mayank Bansal November 26, 2025 Next-gen AI agents aren’t just answering queries – they’re taking action autonomously. Here’s how that will benefit healthcare and pharma companies. Artificial Intelligence Service Cloud 4 Must-Haves for Field Service Reps to Become Customer Champions Salesforce India November 18, 2025 Learn how field service reps can leverage AI and data to turn every visit into lasting customer trust Service Cloud Field Service Service Cloud How Service Leaders Can Cut Through Noise & Deliver True Omni-channel Support Salesforce India November 14, 2025 Discover how to unify customer interactions and enable service reps to provide seamless experiences across every channel Service Cloud Customer Relationships Frictionless Hospitality: Unlocking Better Experiences for Guests and Staff Rahul Gupta November 12, 2025 The future of hospitality demands a seamless experience that combines technology with a human touch, benefiting both guests and employees. Customer Relationships Employee Experience Artificial Intelligence Customer Relationships Customer Empathy: The Key to Retaining Audiences in Media & Entertainment Rachit Mathur November 6, 2025 Learn how to understand audiences better, and win their loyalty with data, AI, CRM and trust Data Customer Relationships Artificial Intelligence Artificial Intelligence Why SMBs Shouldn’t Jump the Gun on AI Ankit Raghuram November 4, 2025 FOMO-driven AI adoption rarely pays off. Learn how thoughtful planning and strong governance can help SMBs get the most value from AI Small Business Artificial Intelligence Automotive 6 Ways Automotive Leaders Can Deliver the Best Experience for Buyers Salesforce India October 30, 2025 Learn how OEMs and dealers can close gaps in the buyer journey, streamline collaboration, and turn daily operations into winning customer experiences Data Customer Relationships Automotive Financial Services What Slows Down ‘Instant’ Loan Approvals and How Agentic AI Closes the Gap Salesforce India October 28, 2025 Explore how digital lenders in India can use Agentforce to speed up loan approvals while staying compliant Financial Services Customer Relationships Artificial Intelligence
Financial Services Inside India’s Shift to Intelligent Relationship Banking Smriti Saxena December 3, 2025 Learn how AI, automation, and unified data are helping Indian banks reimagine customer and employee experiences Data Financial Services Customer Relationships
Artificial Intelligence Smarter Skies: How AI & Data Are Powering India’s Travel and Aviation, and Boom Nitin Batta December 1, 2025 Discover how AI and data are being used to create seamless, connected, and personalised travel experiences. Personalisation Artificial Intelligence
Artificial Intelligence The AI That Acts: A New Prescription for Indian Healthcare Mayank Bansal November 26, 2025 Next-gen AI agents aren’t just answering queries – they’re taking action autonomously. Here’s how that will benefit healthcare and pharma companies. Artificial Intelligence
Service Cloud 4 Must-Haves for Field Service Reps to Become Customer Champions Salesforce India November 18, 2025 Learn how field service reps can leverage AI and data to turn every visit into lasting customer trust Service Cloud Field Service
Service Cloud How Service Leaders Can Cut Through Noise & Deliver True Omni-channel Support Salesforce India November 14, 2025 Discover how to unify customer interactions and enable service reps to provide seamless experiences across every channel Service Cloud
Customer Relationships Frictionless Hospitality: Unlocking Better Experiences for Guests and Staff Rahul Gupta November 12, 2025 The future of hospitality demands a seamless experience that combines technology with a human touch, benefiting both guests and employees. Customer Relationships Employee Experience Artificial Intelligence
Customer Relationships Customer Empathy: The Key to Retaining Audiences in Media & Entertainment Rachit Mathur November 6, 2025 Learn how to understand audiences better, and win their loyalty with data, AI, CRM and trust Data Customer Relationships Artificial Intelligence
Artificial Intelligence Why SMBs Shouldn’t Jump the Gun on AI Ankit Raghuram November 4, 2025 FOMO-driven AI adoption rarely pays off. Learn how thoughtful planning and strong governance can help SMBs get the most value from AI Small Business Artificial Intelligence
Automotive 6 Ways Automotive Leaders Can Deliver the Best Experience for Buyers Salesforce India October 30, 2025 Learn how OEMs and dealers can close gaps in the buyer journey, streamline collaboration, and turn daily operations into winning customer experiences Data Customer Relationships Automotive
Financial Services What Slows Down ‘Instant’ Loan Approvals and How Agentic AI Closes the Gap Salesforce India October 28, 2025 Explore how digital lenders in India can use Agentforce to speed up loan approvals while staying compliant Financial Services Customer Relationships Artificial Intelligence