Recent Stories

Many businesses are often caught in a web of myths and misconceptions about hybrid work culture. This article debunks five common myths about remote/hybrid work.

With an integrated education solution, institutions can enable a seamless student onboarding experience to enhance the student lifecycle value and achieve operational efficacy.

Salesforce Data Cloud creates high levels of personalisation using real-time data to capture changing customer preferences. It gives you actionable insights to help you grow your business and increase revenue.

New Year Resolutions for salespeople should be aimed at leveraging innovative technology in greater detail and improving their selling strategy to make it customer-centric.

Business process automation is the key driver of growth and a differentiator for SMBs for delivering operational efficiency and meeting rising customer expectations.

Salesforce Net Zero Cloud gives businesses a 360-degree view of their carbon footprint and helps them achieve carbon neutrality through net zero emissions.

Move over, spreadsheets. The modern CFO is taking on more leadership responsibilities at companies.

The claims experience can make or break an insurer’s reputation. Here’s how to resolve claims faster and more cost-effectively.

What are the top priorities and challenges for marketers as they juggle personalisation and customer privacy? How do they find ways to do more with less in a challenging business environment?

New year Resolutions for customer service teams should focus on reducing TATs and improving customer experience through quick, efficient resolution across channels.