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Salesforce Named a Leader in Data Management Platforms by Independent Research Firm

SAN FRANCISCO, July 12, 2019—Salesforce [NYSE: CRM], the global leader in CRM, today announced that Salesforce was named a leader by Forrester Research in its report, The Forrester Wave™: Data Management Platforms, Q2 2019.

Salesforce’s Data Management Platform (DMP), Audience Studio, is part of the Salesforce Marketing Cloud, which enables marketers to know, personalize and engage their customers across every touchpoint. Audience Studio provides marketers with a platform to capture customer data, segment audiences with Einstein AI for engagement across all channels and gain a better understanding of customer preferences.

“The combination of customer expectations for personalization and transparency when it comes to their data is the reality for today’s marketers,” said Bob Stutz, CEO of Salesforce Marketing Cloud. “Marketing Cloud Audience Studio provides built-in consumer consent controls, advanced audience segmentation with the power of Einstein and extends activation beyond programmatic advertising to all digital marketing channels.”

Salesforce Marketing Cloud is the leading digital marketing platform. With Salesforce Marketing Cloud, marketers can know their customers, personalize marketing with Einstein, engage with them across email, mobile, social digital advertising and more, and analyze the impact to improve campaign performance.

Additional Information

? The Forrester Wave™: Data Management Platforms, Q2 2019 is available here.

? To learn more about Salesforce Marketing Cloud, please visit: https://www.salesforce.com/products/marketing-cloud/overview/

Connect with Salesforce

? Follow @salesforce and @marketingcloud on Twitter

? Like Marketing Cloud on Facebook: https://www.facebook.com/MarketingCloud/

About Salesforce

Salesforce helps organizations of any size reimagine their business with AI. Agentforce — the first digital labor solution for enterprises — seamlessly integrates with Customer 360 applications, Data Cloud, and Einstein AI to create a limitless workforce, bringing humans and agents together to deliver customer success on a single, trusted platform. Visit www.salesforce.com for more information.

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