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This year we are thrilled to announce Salesforce chief equality officer and trailblazer, Tony Prophet is presenting our main keynote.

Tony leads the company’s equality initiatives, focusing on gender, LGBTQ and racial equality to ensure that Salesforce reflects the diversity of the communities it serves. He is a member of the company’s executive committee, reporting to Chairman and CEO Marc Benioff.

Join Tony and special guests to participate in a day of innovation, transformation and growth. Walk away with the insights you need to be your best and to connect with your customers in a whole new way.


Learn more about the latest Salesforce announcements and products, including Einstein, Commerce Cloud, Quip, Lightning, and more. Find out how to drive productivity from anywhere, get smarter and more predictive about your customers, build apps lightning fast, and create more connected experiences faster than ever.


At Salesforce we are committed to building a path forward to equality for all. We are taking action across four key pillars: equal pay, equal opportunity, equal advancement and equal rights. We have placed a clear focus on equality as a company, and during the World Tour we will explore different elements of the equality journey and demonstrate how any business can start to embrace Equality For All.


The Salesforce Partner Ecosystem stands on three pillars: Ohana Spirit, Innovation and Customer Success. Hear from a wide range of Salesforce Customers as they share how our partners have embodied these three pillars, and helped them transform their businesses, turning their business challenges, into successes, utilising Salesforce technologies.


08:00 - 18:00 Registration & Customer Success Expo
09:00 - 09:40 Breakouts**
10:00 - 10:15 Pre-show
10:15 - 11:30 Keynote by Tony Prophet, Chief Equality Officer, Salesforce*
11:30 - 13:00 Lunch in Customer Success Expo
12:00 - 15:40 Breakouts and other sessions**
16:00 - 16:40 Closing Keynote
16:40 - 18:00 Networking Reception in Customer Success Expo

*Customer Success Expo will be closed during the keynote.
**All breakout sessions are first come, first served.


Easily accessible by public transport and within 15 minutes of Amsterdam Airport Schiphol, the RAI Amsterdam is the perfect venue to host our speakers, sessions and keynotes. Please note that costs for parking are at your own expense.

Amsterdam RAI, Europaplein, NL 1078 GZ Amsterdam, Nederland

Don't miss your chance to discover how the power of the Customer Success Platform and the world's smartest CRM can help you be your best.