Generative AI Course

Learn about generative AI from start to finish with Salesforce's free courses on Gen AI.

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Learn more about Large Language Models

What is Conversational AI?

Conversational AI is an intelligent personal assistant that, when combined with CRM, can us help navigate through our work day.
The brain inside a human-like head representing an LLM (large language model) ingests information represented by charts, graphs and icons

What are LLMs (Large Language Models)?

Explore the basics of LLMs, discover their common use cases and learn more about why they matter for your business.

What Is Generative AI? (A Complete Guide)

What exactly is generative AI? Salesforce's Chief Scientist explains how this technology is changing the future for us all.

What Is Retrieval-Augmented Generation (RAG)?

Retrieval-augmented generation (RAG) helps businesses use generative AI by connecting LLMs to internal data.