Impact at Salesforce

Business is the greatest platform for change

At Salesforce, our values create value. We use the full power of our business to make the world a better place for all of our stakeholders — including our shareholders, employees, customers, communities, and planet.

A circular portrait of Marc Benioff smiling in a blazer and light blue collared shirt.

“As AI transforms the nature of work, we are reinvesting in our values-driven culture and committed to helping our workforce and local communities thrive in this new era."

Marc Benioff, Chair, CEO & Co-Founder, Salesforce

Customer & partner stories

A woman holding a tablet crouching down to inspect green leafy crops inside a greenhouse.

Rare’s mission to coach 100,000+ farmers with Agentforce

Rare is on a mission to scale climate resilience with instant, personalized coaching for farmers. Now, Agentforce is powering that impact — saving ~90 hours of technical support per week.

Hands of volunteers packing non-perishable canned goods and glass food jars into cardboard donation boxes.

Good360 routes disaster recovery donations 3x faster with Agentforce

AI agents help Good360 distribute more unused goods and lower their carbon footprint by up to 20%.

Diverse students studying together using digital tablets inside a library.

Agentforce helps College Possible serve four times more students

College Possible is bringing humans and agents together to break down barriers to higher education for thousands of students.

Take action

We believe in the power of innovation and collective action to scale impact. Join us.

Support the restoration, conservation, or growth of 100 million trees with Salesforce.

Learn more

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Leverage your equity, time, and products to give back to communities.

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Manage sustainability data, programs, and reporting with Agentforce.

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Amplify your mission with Agentforce.

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Volunteers looking at a clipboard together.
A woman wearing gloves smiling as she plants green foliage outdoors.
A group of employees smiling together.
An aerial shot of a forest paired with an icon of Agent Astro.
Volunteers looking at a clipboard together.

Impact at Salesforce FAQs

Salesforce operates on the belief that business is the greatest platform for change. When Salesforce was founded, we committed 1% of our time, 1% of our equity, and 1% of our product to giving back. We integrate impact across our entire operations to create value for all stakeholders. This includes dedicated initiatives across AI for Impact, sustainability, philanthropy and education. By leveraging our full resources, Salesforce aims to build a better, more sustainable future for all.

As part of the Salesforce Accelerator — Agents for Impact initiative, we provide technology, funding, and pro bono expertise to help nonprofits build and customize AI agents. With Agentforce, nonprofits can automate complex tasks like grant reporting and volunteer management, improving operational efficiency so they can drive community impact.

Sustainability is a core value at Salesforce. We embed sustainability across our operations, technology, partnerships, and investments to drive measurable environmental progress. Through intentional action against clear targets, we aim to reduce risk, unlock economic opportunity, and contribute to a more sustainable and nature positive global economy. Learn more about our climate and nature progress in the Stakeholder Impact Report.

Salesforce is a founding member of Pledge 1%, a global movement to ensure that giving back is baked into the DNA of companies of all sizes. This initiative urges companies to leverage their time, product, profit, and/or equity for community benefit. Recently, Salesforce celebrated a milestone of over 10 million employee volunteer hours. We’re also deeply committed to education and have worked with public schools, educators, and youth for over a decade.

Good governance practices ensure Salesforce’s impact initiatives are credible, ethical, and operationally integrated. Salesforce focuses on transparent reporting, stakeholder engagement, and proactive public policy. The Office of Ethical and Humane Use ensures that technology is developed and deployed responsibly. This structured approach ensures that corporate values translate into measurable global progress.

Salesforce is dedicated to ensuring the AI revolution includes everyone. Through the Salesforce Foundation, we invest in programs that advance AI literacy and readiness and provide critical digital skills for the future workforce. Through platforms like Trailhead, individuals can access training to prepare for technology-driven careers. These efforts aim to break down barriers to education and professional success.

Yes, Salesforce offers specialized solutions like Agentforce Nonprofit to help organizations drive change. These tools are designed to streamline operations and strengthen donor relationships. Many nonprofits use Salesforce technology to accelerate their missions, from disaster recovery to financial coaching and more. We also provide pro bono expertise to help these groups customize AI agents.

Salesforce’s annual Stakeholder Impact Report outlines our social and environmental progress and serves as a transparent record of how we use our business to benefit all of our stakeholders. Learn more on the Reports & Policies page.