Energy & Utilities Cloud Pricing

Maximise your operational efficiency, growth and sustainability initiatives with industry-built solutions ready to deliver value today.

First, choose the right Energy & Utilities Cloud edition for your business needs.

Energy & Utilities Cloud Service

Grow satisfaction and revenue with an out-of-the-box CRM designed for Energy & Utilities.
£ 200
GBP/User/Month
(Billed annually)
  • E&U Data Model
  • Smart Utility Service Console
  • Self-Serve Portal & Insights

Energy & Utilities Cloud Sales & Service

Boost revenue and customer satisfaction across all your sales and service operations with deeply customisable CRM for Energy & Utilities.
£ 240
GBP/User/Month
(Billed annually)
  • Revenue Cloud Advanced for E&U
  • Clean Energy Programme Management
  • Grid & Network Connection

Energy & Utilities Cloud Agentforce 1 Service

Everything from Sales & Service, plus Agentforce for E&U, Data Cloud, Slack, and more.
£ 520
GBP/User/Month
(Billed annually)
  • Agentforce for Energy & Utilities Cloud
  • Customer Community, Salesforce Scheduler, Digital Engagement, Feedback Management, Service Voice, Slack
  • Flex & Data Cloud Credits

Energy & Utilities Cloud Agentforce 1 Sales

Everything from Sales & Service, plus Agentforce for E&U, Data Cloud, Slack, and more.
£ 560
GBP/User/Month
(Billed annually)
  • Agentforce for Energy & Utilities Cloud
  • Performance Management, Scheduler, Enablement, Digital Engagement, and Team Collaboration with Slack
  • Flex & Data Cloud Credits

Compare products and top features.

Energy & Utilities Cloud Service

£ 200

user/month

Energy & Utilities Cloud Sales & Service

£ 240

user/month

Energy & Utilities Cloud Agentforce 1 Service

£ 520

user/month

Energy & Utilities Cloud Agentforce 1 Sales

£ 560

user/month

Energy & Utilities Data Model & Integration

Revenue Cloud Advanced for Energy & Utilities

Smart Utility Contact Centre

Grid & Network Connections + Clean Energy Programme Management

Agentforce for Energy & Utilities Cloud

Add-on Add-on

Salesforce Maps, Spiff, Sales Planning & Enablement

Digital Engagement, Service Cloud Voice, & Feedback Mgnt

Energy & Utilities Cloud Service

£ 200

user/month

Energy & Utilities Cloud Sales & Service

£ 240

user/month

Energy & Utilities Cloud Agentforce 1 Service

£ 520

user/month

Energy & Utilities Cloud Agentforce 1 Sales

£ 560

user/month

Agentforce for Energy & Utilities Cloud

Add-on Add-on

Agentforce for Service

Add-on Add-on

Agentforce for Sales

Add-on Add-on

Flex Credits for Agentforce

Add-on Add-on 1M per org 1M per org

Data Cloud

Add-on Add-on 2.5M per org 2.5M per org

Slack Enterprise Grid

Add-on Add-on

Tableau Next

Add-on Add-on

Salesforce Foundations

E&U Cloud Intelligence

Add-on Add-on

Unified Voice & Messaging

Add-on Add-on

Sales Planning, Programmes, Incentive Compensation Management

Add-on Add-on

Prompt Builder

Add-on Add-on

Agentforce Flexible Agreement

Add-on Add-on

Energy & Utilities Cloud Service

£ 200

user/month

Energy & Utilities Cloud Sales & Service

£ 240

user/month

Energy & Utilities Cloud Agentforce 1 Service

£ 520

user/month

Energy & Utilities Cloud Agentforce 1 Sales

£ 560

user/month

Utility Self Service Portal

Contact Centre Console

Case Management

Customizable Reports and Dashboards

Knowledge Management

Service Cloud Voice

Available for purchase Available for purchase

Orders Management

Clean Energy Programme Management

Grid & Network Connections

Product Catalogue & Price Management

CPQ

Tariff Comparison

Contracts

Lead Assignment and Routing

Lead Scoring

Unlimited Edition

Opportunity Management

Sales Teams

Enterprise Territory Management

Then, choose the Success Plan that's right for your business.

With resources, guidance, and technical support, our three levels of Success Plans help your business get more value from Salesforce and prepare your data for a future with AI.

Standard Success Plan

Set your company up for success with self-guided, always-on resources.
Included in all licenses
  • Access to Knowledge Articles, documentation, and Trailhead
  • Global Trailblazer Community

Premier Success Plan

Start strong and grow your business with expert guidance and expedited support.
30% of net license fees
  • Expert guidance and product education
  • Health checks and recommendations
  • Access to 24/7 support for business-stopping issues
  • Bundled with Unlimited Edition

Signature Success Plan

Get the most value from Salesforce with a proactive partnership and personalized experience.
Contact your account executive
  • Designated Customer Success Manager
  • Customer Success Score
  • Proactive Monitoring and Key Event Management
  • Fastest 24/7 support response times

Maximise ROI with the world's #1 Success Ecosystem

From support, expert guidance and resources to our partner apps and experts, the Success Ecosystem is here to help you to realise the full potential of your Salesforce investment.

Cloud Pricing FAQs

Salesforce has all kinds of add-ons, apps and additional products to help your company stay ahead in your industry. Call us at +1 800 667 6389 to discuss exactly what kind of products you’re looking to add and how we can help.

We know things don’t always go according to plan and we’re here and will try our best to support. Keep in touch to a sales representative at +1 800 667 6389 to discuss options.

In many cases, Salesforce products integrate directly with many outside applications and systems to help you to connect your data. For those that don’t have built-in integration, like on-premises data sources, you can purchase licences of MuleSoft, work with our integration partners or use apps on AgentExchange. Talk to a sales representative to get an idea of what integration solution works best with the Salesforce products you use.

We offer several advisory, adoption and support plans to our customers. To learn more, visit Success Cloud.

You can purchase licences of Salesforce Essentials with a monthly or annual contract. To get started, sign up and purchase Salesforce Essentials directly from a free trial.

Most Salesforce products use annual contracts, but Salesforce subscription terms vary, like Salesforce Essentials which offers monthly or even multi-year payment options. Chat with a sales representative to discuss payment and billing options for your products.

You can add products or upgrade at any time, but some products may need to scale together. Keep in touch to our sales department at +1 800 667 6389 to see what works for your business.