Service ON’s Journey in Customer Experience Excellence – With Gioia Gerlin Vanessa Gentile August 27, 2025 How flexible we could create a strong customer experience and scale quickly Gioia Gerlin, Head of Tech Product Management What you’ll learn in this episode On, a trailblazer in sportswear innovation, shares its… Salesforce Platform Service Customer Experience Agentforce How to become an AI Enterprise Vanessa Gentile August 27, 2025 AI in the Context of Sales and Service Salesforce Platform Sales Service Cloud Service What Is a Customer Portal – And Why Do You Need One? Christina Keohane July 2, 2024 Sometimes, customers want a fast way to tackle issues on their own. Give them an easy self-service solution while saving agents time in the process. Service CRM Best Practices Salesblazer The Complete Guide to Building a Sales Forecast Paul Bookstaber May 31, 2024 Set your company up for predictable revenue growth with the right forecasting processes and tools. Salesblazer Service Customer Experience AI Your Industry Is Using AI To Improve Customer Service — Are You? Salesforce EMEA May 29, 2024 AI in customer service is enhancing the way businesses interact with customers across all industries. See how you could benefit from it. Service Customer Experience Service Cloud Customer 360 What Is Data Cloud? Salesforce Authors April 25, 2024 Unlock trapped data with Data Cloud, the only data platform native to the world’s #1 AI CRM. Salesforce Platform Automation Customer Experience Service How You Can Manage Field Service More Efficiently With AI Rekha Srivatsan February 7, 2024 Automation and AI can help you see results quickly by helping your mobile workers become more productive in less time. Service Automation Service Cloud Service AI Call Centre Software Benefits and Trends Salesforce UK February 6, 2024 Call centre software is the key to ensuring company growth. Discover its impact around the globe and its top trends for 2024. Service Service Cloud AI Service Drowning in Customer Tickets? Swim to Success with a Powerful Ticketing Tool: Salesforce Service Cloud Salesforce UK January 31, 2024 Explore the challenges businesses face to provide efficient customer service and discover the game-changing solution: a powerful ticketing tool. Service Service Cloud Trailblazer Embracing Change: A Tale of Professional Transformation & Possibilities Florian Michel December 18, 2023 Marzena’s journey is marked by a relentless pursuit of knowledge, balancing full-time work, and parenting. Read more here. Salesforce Learning Service Cloud Admins
Service ON’s Journey in Customer Experience Excellence – With Gioia Gerlin Vanessa Gentile August 27, 2025 How flexible we could create a strong customer experience and scale quickly Gioia Gerlin, Head of Tech Product Management What you’ll learn in this episode On, a trailblazer in sportswear innovation, shares its… Salesforce Platform Service Customer Experience
Agentforce How to become an AI Enterprise Vanessa Gentile August 27, 2025 AI in the Context of Sales and Service Salesforce Platform Sales Service Cloud
Service What Is a Customer Portal – And Why Do You Need One? Christina Keohane July 2, 2024 Sometimes, customers want a fast way to tackle issues on their own. Give them an easy self-service solution while saving agents time in the process. Service CRM Best Practices
Salesblazer The Complete Guide to Building a Sales Forecast Paul Bookstaber May 31, 2024 Set your company up for predictable revenue growth with the right forecasting processes and tools. Salesblazer Service Customer Experience
AI Your Industry Is Using AI To Improve Customer Service — Are You? Salesforce EMEA May 29, 2024 AI in customer service is enhancing the way businesses interact with customers across all industries. See how you could benefit from it. Service Customer Experience Service Cloud
Customer 360 What Is Data Cloud? Salesforce Authors April 25, 2024 Unlock trapped data with Data Cloud, the only data platform native to the world’s #1 AI CRM. Salesforce Platform Automation Customer Experience
Service How You Can Manage Field Service More Efficiently With AI Rekha Srivatsan February 7, 2024 Automation and AI can help you see results quickly by helping your mobile workers become more productive in less time. Service Automation Service Cloud
Service AI Call Centre Software Benefits and Trends Salesforce UK February 6, 2024 Call centre software is the key to ensuring company growth. Discover its impact around the globe and its top trends for 2024. Service Service Cloud AI
Service Drowning in Customer Tickets? Swim to Success with a Powerful Ticketing Tool: Salesforce Service Cloud Salesforce UK January 31, 2024 Explore the challenges businesses face to provide efficient customer service and discover the game-changing solution: a powerful ticketing tool. Service Service Cloud
Trailblazer Embracing Change: A Tale of Professional Transformation & Possibilities Florian Michel December 18, 2023 Marzena’s journey is marked by a relentless pursuit of knowledge, balancing full-time work, and parenting. Read more here. Salesforce Learning Service Cloud Admins