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And, that’s a wrap for Dreamforce 2018!

Want to create transformational service experiences?

Hear how trailblazers like IBM and Marriott are doing it

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Jump from great products to great customer experiences

 
Great products alone don’t win any more. Great customer experiences win every time, in every market. Use these resources to empower your customer-facing teams with the tools they need to get the full picture wherever they are, from phone to field. 
 
Great products alone don’t win any more. Great customer experiences win every time, in every market. Use these resources to empower your customer-facing teams with the tools they need to get the full picture wherever they are, from phone to field.
 
Connected Customer Report

Using data from 7,000 consumers to track how consumer interactions are changing.
Download the report
6 Secrets to Offering Exceptional Service

Only 7% of consumers are experiencing great customer service. 
Download now
6 Steps to Transformative Customer Service

How to listen, measure, assign and learn from your social channels
Download the ebook
 

The big leaps in elevating your customer service at Dreamforce 2018

SHOW ME

 
 

DAY ONE

Opening Keynote: Marc Benioff and special guests

  • Featuring Brunello Cucinelli, Unilever, Marriott, and United Way
  • How sales, service, marketing, and IT are changing
  • What it takes to connect with customers in a trusted way.

  • Watch Now

DAY TWO

2 leading finance institutions reveal how they've bridged personal and professional needs.

  • Featuring trailblazers from State Farm and BBVA
  • Including a live demonstration
  • How this impacts customer loyalty

  • Watch Now
 
 

DAY THREE

Service Cloud Keynote: Customer Success In The New Age Of Service

  • Featuring trailblazers from IBM and Marriot
  • How automation, integration and mobile change the game
  • Delivering transformational customer experiences

  • Watch Now

DAY FOUR

Trailblazers explain the rise of community in an experience-first world

  • Featuring trailblazers from NASA, Lamborghini and Rodan + Fields
  • How fast can digital transformation be?
  • The rise of community cloud

  • Watch Now
 
Watch now
 

The big leaps in elevating your customer service at Dreamforce 2018

 
 

DAY ONE

Opening Keynote: Marc Benioff and special guests
Watch Now

DAY TWO

2 leading finance institutions reveal how they've bridged personal and professional needs.

Watch Now
 
 

DAY THREE

Service Cloud Keynote: Customer Success In The New Age Of Service

Watch Now

DAY FOUR

Trailblazers explain the rise and rise of community in an experience-first world

Watch Now
 
Watch now
 

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Request a call back from our experienced team to discuss your individual business requirements, review your current CRM setup, and receive guidance on the right path for you.
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