Sales Cloud CRM, built and priced for small business.
Get more control over how you sell with fully-customisable editions.
Starter
Professional
Enterprise
Starter
Starter
Start fast with sales, service, and email outreach tools
£
20
GBP/user/month*
(billed annually)
(billed annually)
- Easy to set up
- Develop real-time insights from dashboards and reports
- Get a complete view of your customers
- Track deals at every stage of the process
- Run your business from your phone
Professional
Professional
MOST POPULAR
Complete CRM for any size team
£
64
GBP/user/month*
(billed annually)
(billed annually)
- Tools your sales team can learn quickly
- Get a real-time view of your entire team’s forecast
- Manage who sees what data and when
- Route the right leads to the right agents
- Create targeted email lists for your prospects or customers
- Build apps and customise Salesforce to meet your needs
- Manage and track marketing campaigns across all channels
Enterprise
Enterprise
Deeply customisable sales CRM for your business
£
132
GBP/user/month*
(billed annually)
(billed annually)
- Configure and deploy multiple role-based consoles.
- Model your sales territories.
- Break down silos between teams so they collaborate on deals.
- Automate, streamlining, and simplify your sales processes.
- Manage read/write permissions for different user profiles
- Phone support
Compare editions and features
Starter
£
20
GBP/user/month*
Professional
£
64
GBP/user/month*
Enterprise
£
132
GBP/user/month*
Lead Management
Lead Assignment and Routing
Rules-based lead scoring
Duplicate Blocking
Web-to-Lead Capture
Mass Email
Campaign Management
Campaign Influence
3 campaigns per opportunity
5 campaigns per opportunity
Email Templates
Salesforce Engage
$
$
Pardot B2B Marketing Automation
$
$
Account and Contact Management
Opportunity Management
Customisable Sales Process
Sales Teams
Task Management, Activity Feed
Einstein Activity Capture **
$
Calendar All
Sales Console Apps
1 custom app per org
Lightning Dialer
$
$
$
Person Accounts
Salesforce Mobile App
Full Offline Mobile Functionality
Inbox Mobile App **
$
$
Custom Opportunity fields in forecasting
Collaborative Forecasting
Opportunity Splits
Forecasting mobile app
Enterprise Territory Management
Contracts
Sales Orders
Products and Price Books
Quotes
Salesforce CPQ
$
$
Salesforce Billing
$
$
Customizable Reports and Dashboards
Advanced Reporting Features
Sales Analytics App
$
Chatter
Files
Topics and Recommendations
Lead Registration
Partner Communities
$
Lightning Bolt Solutions
$
Case Management
Knowledge (Read-Only)
Knowledge (Read-Write)
$
$
Platform
Lightning Flow Automation (Flow + Process Builder)
5 processes & 5 flows per org
5 processes & 5 flows per org
Unlimited
Workflow and Approval
Lightning App Builder
AppExchange
Customizable Profiles and Page Layouts
2 profiles per org
Unlimited
Roles and Permissions
2 roles per org
Unlimited
Record Types (Per Object)
3 types per object
Unlimited
Partial Sandbox
1 Partial Sandbox included per org
Full Sandbox
Available for purchase
Developer Pro Sandbox
Available for purchase
Available for purchase
Developer Sandbox
Data Storage Per User
File Storage Per User
Unlimited Custom Applications
Web Services API
Additional £20 /user/month
Email Integration with Outlook
Inbox Desktop Apps **
$
$
Google Apps Integration
Lightning Sync
Standard Success Plan
Online Case Submission (Two-Day Response)
Access to Premier Success Resources
$
$
24/7 Toll-Free Support
$
$
Developer Support
$
$
Unlimited Online Training
Configuration Services
$
$
Access to Accelerators
$
$
Einstein Account Insights
$
Einstein Automated Contacts
$
Forecasting
$
Einstein Lead Scoring
$
Einstein Opportunity Insights
$
Opportunity Score
$
* All per user products require an annual contract.
** Included with Lightning Essentials as a limited-time promotion.
This page is provided for information purposes only and is not warranted to be error-free, nor is it subject to any other warranties.
Take the next step to better sales
with the world's best CRM for small businesses
Talk to us about better ways of selling
Take an interactive tour
Implementation is super easy with Salesforce
Talk to our experts about how Salesforce can grow your business.
Discover how Salesforce is commited to driving the success of SMB's like yours. Learn how we can help you find, win and keep customers.