Salesforce delivers Customer Success.
With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation and create greater customer success. See how.
Customer Success with Agentforce
Customer Story
Heathrow to ease travel and grow revenue with agent-first experiences.
See how the airport will use AI to personalise experiences for 83 million passengers every year.
Customer Story
Agentforce will help Formula 1 speed up service response by 80%.
Learn how F1 is driving fan growth with more personalised service for millions.
Customer Story
The Adecco Group connects 1:1 with each job seeker with Agentforce.
Learn how their agent-first approach will help them build meaningful connections at scale.
Explore all our customer stories.
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Customer Story
ACRE Pharmacy grows revenues by 120% with Salesforce
By running its entire business on an integrated, AI-
powered platform, ACRE Pharmacy speeds up
onboarding, compliance, dispensing prescriptions, and
sharing new insights with partners.
Customer Story
SHB achieves 22% YoY growth with Agentforce and Salesforce ecosystem
Discover how SHB uses AI agents and automation to turn data into faster decisions, better conversations, and 22% annual growth
Customer Story
Absa Group blazes new trails in agent-first banking with Agentforce.
AI-powered personalised support and instant answers help customers make confident decisions.
Customer Story
GE Appliances switches on instant, personalised service with Agentforce.
Powered by unified data, autonomous agents help consumers solve appliance issues with ease.
Customer Story
Indeed will speed up hiring with Agentforce's digital workforce.
Fewer administrative tasks helps Indeed employees focus on their mission: helping people get jobs.
Customer Story
Pandora makes every online shopper feel like a gem with Agentforce.
AI agents help customers find the perfect jewellery and get instant answers to their questions.
Customer Story
Equinox gives clients a personal AI fitness concierge with Agentforce.
Autonomous agents tailor wellness recommendations for members and build pipeline 24/7.
Customer Story
Snack on this: General Mills triples engagement with data and AI.
General Mills deepens consumer engagement using data on their recipe and philanthropic preferences.
Customer Story
Fisher & Paykel delivers luxury service with Agentforce and Data Cloud.
Self-service rates will soar to 65% with AI agent-guided troubleshooting powered by unified data.
Customer Story
PepsiCo builds an Agentic Enterprise with the Salesforce Platform.
A deeply unified solution for apps, data and AI make distribution and support seamless.
Customer Story
Superdry adapts its online shopping experience to be more relevant for consumers
With Commerce Cloud, Superdry has the agility to react to trends, run promotions, and launch new brands quickly and easily.
Customer Story
Cooper Parry uses Salesforce to supercharge growth
Automated processes and centralised data free up Cooper Parry’s employees and partners to focus on delivering strategic, high-value advice for customers.
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