TBC

Trends in customer service are constantly evolving, creating a hyper competitive landscape for your business. Expectations continue to rise, with 80% of custome...

Trends in customer service are constantly evolving, creating a hyper competitive landscape for your business. Expectations continue to rise, with 80% of custome...

Do you have sensitive information stored in Salesforce? Are you looking to get more from your Salesforce instance? As adoption of Salesforce for critical busine...

Featured Speakers: Norman Mellor, Account Executive,Salesforce As timely, personalized, app-ready service models have become the new norm, they redefined wha...

Delivering a first-rate customer experience requires creating an online experience that seamlessly connects customers to the information and business process th...

Adopting new technology to better deliver for customers Increasing customer expectations, the constant threat of disruption and on-going regulatory requirement...

With the consumerisation of “smart” products in our everyday lives, from Siri to recommendation engines on Amazon, new customer expectations are bei...

Any successful business should start with the foundation of great customer relationships. As your company expands, these connections become harder to manage - i...

We are delighted to confirm that we will be running our very first Basecamp in Dublin. Date: Wednesday, June 19th Location: Convention Center,Spencer Dock, N W...

Featured Speakers: Amanda Grady, Senior Product Manager, Salesforce Shield, Salesforce Jari Salomaa, Director, Product Management, Salesforce John Whelan, Se...

On-Demand Webinar Featured Speakers: Peter Coffee, Vice President, Strategic Research, Salesforce Bob McDonald, Vice President, IBM, Support Transformation, T...