With the consumerisation of “smart” products in our everyday lives, from Siri to recommendation engines on Amazon, new customer expectations are bei...

Manufacturing is a margins game that’s only getting more competitive. To win, manufacturers need to optimise the entire value chain - which is easier said...

Any successful business should start with the foundation of great customer relationships. As your company expands, these connections become harder to manage - i...

We are delighted to confirm that we will be running our very first Basecamp in Dublin. Date: Wednesday, June 19th Location: Convention Center,Spencer Dock, N ...

Featured Speakers: Amanda Grady, Senior Product Manager, Salesforce Shield, Salesforce Jari Salomaa, Director, Product Management, Salesforce John Whelan, Se...

Featured Speakers: Joanna Dapkevich, VP, Support Tooling and Watson Innovation, IBM Lily Ryzebol, Offering Manager, Watson in Support, IBM Bob Furniss, VP, G...

On-Demand Webinar Featured Speakers: Peter Coffee, Vice President, Strategic Research, Salesforce Bob McDonald, Vice President, IBM, Support Transformation, T...

Knowing which levers to pull to improve your service operation can be a challenge. Having the right leadership to make success a reality can be the make or brea...

Salesforce helps Wells Fargo run its business better across banking, mortgage, investing, credit card, plus personal, small business, and commercial financial s...

We are in an unprecedented time in history where transforming your business means transforming Customer Service. Businesses must meet and exceed customer expect...

On-Demand Webinar: Get the Most Out of Marketing Automation. In this on-demand webinar, you'll hear from Salesforce Senior Solutions Advisor Cara Constable...

When: December 13th 2018 Time: 10am, BST Alignment between Sales and Marketing is potentially the largest opportunity for improving business performance today...