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AI & Data in Action: Webinar Series

Real-world strategies that turn AI & Data into business success.

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On-demand

How strong is your data loss prevention strategy?

12 September 2025 • 10:00 am UTC
Learn best practices and actionable steps to improve data loss prevention visibility, detect risks before they become incidents, and respond faster with built-in Salesforce tools, thereby strengthening trust within your organization.
On-demand

Transforming Customer Experience: Montway’s Journey to Real-Time Personalisation

1 August 2025 • 10:30 am UTC • 47 min
Learn how Montway unified data and leveraged AI across Salesforce clouds to revolutionize customer experience and significantly enhance engagement, boost conversions, and increase customer lifetime value.
On-demand

How to Scale High Tech Go to Market with Unlocked Data

28 July 2025 • 11:00 am UTC • 59 min
Join experts from Salesforce and Mural to learn how unifying structured and unstructured data with Data Cloud powers go to market teams, drives revenue, and enables better sales and collaboration.
On-demand

Engine Provides Concierge-Level Service to Travelers with Agentforce

28 July 2025 • 11:00 am UTC • 46 min
Hear how Engine, a fast-growing travel platform, uses Agentforce to serve customers faster, handling cancellations in seconds and reducing average handle time by 15%, making booking seamless and travel smooth without membership or agent-assist fees.
On-demand

Unify Selling and Billing with the New Revenue Cloud Billing Platform

23 July 2025 • 11:00 am UTC • 50 min
Join us to explore the all-new Revenue Cloud Billing, a flexible, customer-focused platform built on Salesforce that connects selling and billing, supports any revenue model, and provides accurate invoicing to reduce errors and costs.
On-demand

Unlock Seller Performance with a Unified Sales Performance Management Platform

18 July 2025 • 10:59 am UTC • 46 min
Learn how Sales Performance Management (SPM), unified and native to CRM, can simplify your tech stack and establish the trusted data foundation needed to unlock the power of AI for business agility and improved seller performance.
On-demand

What Does AI Look Like In Legal?

18 July 2025 • 08:00 am UTC • 62 min
Learn how the legal industry is undergoing unprecedented digital change driven by AI, innovation, and the need to increase efficiency while transforming the client experience and monetizing data.
On-demand

Citizen Agent Demo: Put The Agent In The Hands Of Your People

7 July 2025 • 12:00 pm UTC • 29 min
See a live demo of Agentforce, a groundbreaking AI tool that transforms how Professional Service firms deliver contextual, action-oriented agent interactions by harnessing autonomous reasoning across your data in this 25-minute webinar.
On-demand

Digital Labor: Turbocharge Productivity & Your Bottom Line with Agentforce

18 June 2025 • 01:00 pm UTC • 50 min
Learn how digital labor and an agent-first approach can help your firm achieve growth by connecting with more job seekers, automating recruiter workflows, and expanding client relationships.
On-demand

The Key Elements for Your First Agent Launch in Consulting

18 June 2025 • 01:00 pm UTC • 60 min
Gain essential insights on the critical build versus buy decision for launching your first AI-powered agent to streamline workflows, enhance client service, and boost efficiency in your consulting or accounting practice.
On-demand

Elevate Your Service Game: Insights from Estes and Salesforce

3 June 2025 • 12:00 pm UTC • 49 min
Learn from Estes and Salesforce experts how to transform customer service in the transportation and logistics sector by enhancing satisfaction, streamlining operations, and achieving operational excellence.
On-demand

The Best of Dreamforce for Travel, Hospitality, and Transportation

3 June 2025 • 12:00 pm UTC • 61 min
Join industry leaders to discover the most impactful insights and innovations from Dreamforce 2024, providing actionable strategies to enhance customer experiences, streamline operations, and drive growth in travel, hospitality, or transportation.