AI & Data in Action: Webinar Series
Real-world strategies that turn AI & Data into business success.
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On-demand
Future Trends: The 3rd State of Commerce Report Revealed!
21 March 2024 • 09:00 am UTC • 26 min
Gain sights from the 3rd State of Commerce Report on shifts in B2C and B2B buying habits, and learn how leaders are prioritising AI and digital channels to capture sales momentum.
On-demand
Trusted AI, directly where you’re already working
18 March 2024 • 09:00 am UTC • 25 min
Watch this demonstration to discover how Slack AI and Salesforce empower your entire workforce to search smarter, summarise conversations, automate workflows, and boost productivity by uncovering new insights from your data.
On-demand
The Future of Customer Service with Service AI
18 March 2024 • 09:00 am UTC • 31 min
Explore Service AI and Generative AI capabilities to achieve efficiency gains and hyper-personalised customer experiences in the contact centre.
On-demand
Your Sales AI Playbook: Opportunities, Strategies, and Use Cases
18 March 2024 • 09:00 am UTC • 38 min
Watch this webinar to dive into the most promising use-cases and benefits of AI for sales, discover the latest innovations like Einstein Copilot for Sales, and experience a live demo of Sales Cloud’s built-in, trusted AI capabilities.
On-demand
MuleSoft – the basis for the successful use of AI
18 March 2024 • 09:00 am UTC • 29 min
MuleSoft's unified platform delivers end-to-end, AI-powered experiences by transforming IT assets into digital building blocks. Discover how to connect, automate, and secure your data, adapting your business to new AI use cases and simplify integrations.
On-demand
Power the Future of Field Service with trusted AI and Data
16 March 2024 • 09:00 am UTC • 33 min
Learn about the latest Salesforce Field Service product innovations and see live demos of new Generative AI capabilities to redefine customer satisfaction and service efficiency.
On-demand
Top Insights from NRF: Drive Growth, Loyalty & Efficiency with AI
15 March 2024 • 04:32 pm UTC • 31 min
Get a full recap of the top insights from the NRF conference, including the latest AI trends, product releases, and demonstrations, to learn how to grow loyalty and drive intelligent productivity in your organization.
On-demand
Get ready for generative AI in marketing!
15 March 2024 • 09:00 am UTC • 24 min
Leverage generative AI to save time and money while ensuring growth and innovation in marketing, covering topics like preparation, predictive AI, best practices, and Einstein use cases, by following the winning formula of CRM + AI + Data + Trust.
On-demand
Artificial Intelligent - Enhancing the Built Environment
28 February 2024 • 09:00 am UTC • 62 min
Debate the future of AI in the built environment with industry experts to learn how to modernise practices and effectively implement AI to unlock the exciting future of real estate.
On-demand
Are you ready for the AI Revolution?
27 February 2024 • 09:00 am UTC • 63 min
Gain clarity on applying AI to achieve business goals and learn how professional services organizations can prepare for AI adoption, featuring insights from Salesforce experts and customer thought-leaders from KPMG and RWS Group.
On-demand
How Manufacturing Cloud can make AI + Data work for you in 2024
30 January 2024 • 04:19 pm UTC • 60 min
Watch this webinar to learn how Manufacturing Cloud and Einstein GPT Trust layer can make Data + AI work for you in 2024, get inspired by success stories, and see a demo of Salesforce’s generative AI features running within the Manufacturing Cloud.
On-demand
The Road to AI Starts with Data
25 January 2024 • 10:00 am UTC • 53 min
Learn how to unlock your data with Salesforce's platform and data solutions for future AI applications in the public sector, addressing the challenge of data visibility despite increasing AI funding.