Small and medium businesses (SMBs) are major leaders of today's economic growth. Our new report examines the obstacles SMBs encounter on the road to success, and offers insights on the decision-making and actions of the leaders who run them. Learn about the latest innovations and industry changes affecting SMBs and get the latest small business statistics.
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  • Top technologies for attracting new customers.
  • Which technologies are most likely to be used by growing businesses.
  • How SMBs are using or planning to use AI.
  • Challenges to SMBs when adopting new technologies.
  • Obstacles to meeting customer expectations.
  • The benefits of adopting a CRM system.
  • Reasons for starting a business.
  • Top characteristics for running a successful company.
  • Challenges for growth over the next two year.
 
 
 

31%

say CRM is the top priority of their technology budget

 

60%

of SMB leaders seek to grow their business

 

23%

say sales is the most crucial role to Success

 

43%

say Social Media is the top tactic to attract new customers

 
 
 
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