Servitization broadly consists of manufacturers selling services and products. It’s primarily employed by manufacturers with complex products to disrupt their own industry business models. A huge driver behind servitization is data connectivity capabilities that have evolved from the Internet of Things and the Industry 4.0 paradigm.
Our world of automation has brought forth a new revolution of technologies that both disrupt and meet the demand of tech-savvy consumers. This report, published by The Manufacturer and Salesforce, explores the notion of selling services as well as products in the manufacturing and supply chain industry, as well as the drivers behind this new business paradigm.
Discover how your business can adapt and take advantage of a service economy that is increasingly being shaped by an Industry 4.0 world.