Housing has been slow to digital innovation in the past but in this new digital-first era, tenants have much higher expectations when it comes to engaging with your organisation online.
So, now more than ever, it’s essential to have a platform that connects data related to residents, service agents, assets, suppliers and other key stakeholders, in one place.
Salesforce offers a unified platform, that places resident services and efficiency gains at the heart of your organisation. It offers a 360-degree view of your constituents, through having the ability to surface data from any source, and embraces communication and collaboration through several technology streams. Read on to learn how Salesforce offers flexibility to grow with the needs of your organisation.